Mitel SX-100 Answering Calls

Answering Calls

/hen a new call arrives at your set, the appropriate line status display

ashes and the set may ring.

-0 answer a call

Either lift the handset

and speak with the caller privately.

or press the speaker on/off key (1)

and speak with the caller in handsfree mode.

or press the flashing line select key (2)

and speak with the caller in handsfree mode.

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Contents

Main Introduction _~ Page Contents Your SUPERSET 4 Overview Page Your SUPERSET 4 (contd) q q Line Select Keys q Line Displays a 0 a q Flashing Handsfree Operation Page To place a call to an outside number Answering Calls -0 answer a call Placing a Call on Hold 1 llansferring Calls J o transfer a caller to another extension Transferring Calls Page Speed Calling To organize a number for speed calling Speed Calling (contd) To use a speed call key To assign a speed call key Conference Calls To set a conference call Page UCD Agent Incoming calls Sub-attendant To store messages Page Sub-attendant (contd) ADD HELD BACKGROUND MUSIC CALLBACK CALL FWD 9nd More! Page tnd More! :AMP ON :ANCEL Page MSG To display stored messages Press MSG Press NEXT to display next message Press EXIT to clear the display Page NAME Press NAME Press SAVE NIGHT ANS OVERRIDE PAGE PRIVACY REL PROGRAM Page Page Page SEND MSG SPEED CALL Page 4nd More! iPLlT ;WAP SWAP CAMP ON hd More! TRANWCONF l:FWD hd More! !:NO D/S TB features 3:AUTO ANS 4:MSG Page Page Contents Your SUPERSET 3 Overview Your SUPERSET 3 Feature Keys :,.: .. Your SUPERSET 3 (eontd) Line Select Keys and Indicators i : ::. Personal Outgoing Line Key Line Your SUPERSET 3 (contd) o place a call to another extension Page Answering Calls I 0 answer a call Page Transferring Calls o transfer a caller to another extension Transferring Calls : To retrieve a held call Finishing Calls Placing a Call on Hold ~____ I To set a conference call Conference Calls To exit from a conference call To use a speed call key To assign a speed call key Speed Calling Press cancel key (3) program/save Press key (2) Automatic Dial (contd) r-----~ 7 Page Speed Call List