Mitsubishi Electronics 1998E 6, 6 ,

Troubleshooting

If you encounter any trouble using the Diamond View 1998E monitor, make

sure that your monitor is properly installed. (For hardware installation, see

Chapter 4 of this manual.) If the problems persist, please check this chapter

for possible solutions before calling Mitsubishi Electric or one of our

Authorised Service Centres .

No image is displayed

- Check that the light (LED) next to the monitor’s power button is lit and

is green in colour.

- If the LED is orange there is no signal from the computer and the

monitor is in power saving mode. Check that the computer is switched

on. Press a button on the computer keyboard or move the mouse to

wake the computer. If that does not help, check that the VGA cable is

securely plugged into the computer. Also check the pins of the VGA

cable’s connector. If any pins are bent or broken off, then contact your

dealer.

- If the LED is not lit at all, check that the monitor is plugged into the

power socket and that the power switch is turned on at the wall. Check

that the monitor’s power switch is also turned on.

- Video sync signal. The video sync signal from the graphics card must

be as specified for the monitor.

The picture is scrolling or unstable.

- The most common cause of this problem is a loose VGA signal cable

or connector. Check that the cable is securely connected to the

computer.

- Check the VGA signal cable for damage. If any pins are bent or

broken off, contact your dealer or an authorised Mitsubishi Electric

service agent.

- Make sure that the graphics card settings are correct and within the

monitor’s specifications. Change the settings of your graphics card to

values within the monitor’s range.