Before Calling Service
Please make these simple checks before calling service. These tips may save you time and money since charges for receiver installation and adjustments of customer controls are not covered under your warranty.
Symptoms | Items to Check and Actions to follow |
“Ghost ” or double image | *This may be caused by obstruction to the |
| antenna due to high rise buildings or hills. |
| Using a highly directional antenna may |
| inprove the picture. |
No power | *Check that the TV’s AC power cord is |
| plugged into the mains socket. |
| *Unplug the TV, wait for 60 seconds. Then |
| |
| turn on the TV again. |
No picture | *Check antenna connections at the rear of |
| the TV to see if it is properly connected to |
| the TV. |
| *possible broadcast station trouble. Try |
| another channel. |
| *Adjust the contrast and brightness settings. |
| *Check the Closed Captions control. Some |
| TEXT modes could block the screen. |
Good picture but no sound | *Increase the VOLUME. |
| *Check that the TV is not muted; press the |
| button on the remote control. |
Good sound but poor colour | *Adjust the contrast, colour and brightness |
| settings. |
Poor picture | *Sometimes, poor picture quality occurs |
| when having activated an |
| or camcorder connected and having |
| connected another peripheral at the same |
| time. In this case switch off one of the |
| other peripherals |
Snowy picture and noise | *Check the antenna connection |
Horizontal dotted line | *This may be caused by electrical |
| interference (e.g. hairdryer, nearby neon |
| lights, etc.) |
| *Turn off the equipment. |
Television not responding to | *Check whether the batteries are working. |
remote control | Replace if necessary |
| *Clean the remote control sensor lens on |
| the TV. |
| *You can still use the buttons at the front of |
| your TV. |
| *Select the TV mode to be sure your remote |
| control is in the TV mode. |
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