Appendices 117
Picture
Symptom Remarks
1. PIP does not display a picture.
• Make sure the V-Chip lock is off.
• Not all inputs can be displayed as a PIP.
2. CableCARD channel is not shown as PIP image
when CableCARD channel is the main imag e.
Due to the limitations of unidirectional Ca bleCARD service, only one
scrambled CableCARD channel ca n be tuned, viewed, or recorded at a
time.
3. There is a large black or gray rectang le on the
screen.
The TV’s analog closed captioning ha s been set to “text” mode in the
Captions menu. Turn off because there is no text infor mation being
broadcast.
4. You cannot see a picture when playing a VHS
tape.
• Display the Device Selection menu and select the correct VCR.
• Check your VCR’s owner’s guide for further troubleshooting.
5. When viewing a stopped VCR, white lines are
rolling on the screen.
• Turn off video mute for the VCR.
• Begin playing the tape.
• Change the VCR input to the antenna input.
6. Screen is black when trying to view digi tal
channels or IEEE 1394 device.
The PerfectColor™ color balance has be en incorrectly set. Press VIDEO
repeatedly until you see the PerfectCol or option and press ENTER.
7. A program recorded on your widescre en TV is
distorted when played on a 4:3 TV.
TV was set to Anamorphic when progr am was recorded. Record
programs in Cropped mode if playing ba ck on a 4:3 TV. Open the
Record menu and select Cropped be fore making such a recording.
8. Cannot see a picture from a DV Camcorder. DV formatting was not detected during automati c discovery, so you must
specify it manually. Open the Edit NetComm and screen, select Change,
then select the camcorder, Add, and in the Name fo r 1394 Device
screen, check mark the DV box.
9. DVCR analog/digital problems. If the tape is currently playing but no pictu re displays, there may be a
mismatch of the media with the display. Press DEVIC E to display the
Device Selection menu. Press ENTER for th e DVCR device. If digital is
selected, try analog, or if analog i s selected, try digital.
Indicators
Symptom Remarks
1. Lamp indicator light is a constant red. Turn the TV off for at least 2 minutes. Turn back on. If light is still re d,
the lamp has failed. Replace it. See App endix G for lamp replacement
information.
2. Lamp indicator light is a constant yellow. Lamp may fail soon. Purchase a new lamp. See A ppendix G for lamp
replacement information.
3. Lamp indicator light is a flashing yellow. Lamp cover door is open or lamp cartridg e is not secure. See Appendix
G for lamp replacement information.
4. Status indicator light is a constant yellow. Room temperature has exceeded prope r levels. Cool the room.
5. Status indicator light is a constant/ flashing red. Service is required. Contact your d ealer or a Mitsubishi Authorized
Service Center to arrange for a ser vice evaluation. Listings of Mitsubish i
Authorized Service locations ca n be obtained from our web site, www.
mitsubishi-tv.com or by calling 1-800-332-2119.
Appendix J: Troubleshooting, continued