10
YOUR TWO YEAR GUARANTEE
It is important to retain the
retailers receipt as proof of
purchase. Staple your receipt to
this back cover for future
reference.
Please quote the following
information if the product
develops a fault. These numbers
can be found on the base of the
product.
Model no.
Serial no.
All Morphy Richards products
are individually tested before
leaving the factory. In the
unlikely event of any appliance
proving to be faulty within 28
days of purchase it should be
returned to the place of
purchase for it to be replaced.
If the fault develops after 28
days and within 24 months of
original purchase, you should
contact the Helpline number
quoting Model number and
Serial number on the product, or
write to Morphy Richards at the
address shown. You may be
asked to return a copy of proof
of purchase.
Subject to the exclusions set out
below (see Exclusions) the faulty
appliance will then be repaired
or replaced and dispatched
usually within 7 working days of
receipt.
If for any reason this item is
replaced during the 2 year
guarantee period, the guarantee
on the new item will be
calculated from original
purchase date. Therefore it is
vital to retain your original till
receipt or invoice to indicate the
date of initial purchase.
To qualify for the 2 year
guarantee the appliance must
have been used according to the
manufacturers instructions. For
example kettles should have
been regularly descaled.
EXCLUSIONS
Morphy Richards shall not be
liable to replace or repair the
goods under the terms of the
guarantee where:
1The fault has been caused or is
attributable to accidental use,
misuse, negligent use or used
contrary to the manufacturers
recommendations or where the
fault has been caused by power
surges or damage caused in
transit.
2The appliance has been used on
a voltage supply other than that
stamped on the products.
3Repairs have been attempted by
persons other than our service
staff (or authorised dealer).
4Where the appliance has been
used for hire purposes or non
domestic use.
5Morphy Richards are not liable
to carry out any type of servicing
work, under the guarantee.
6Plastic filters for all Morphy
Richards kettles and coffee
makers are not covered by the
guarantee.
This guarantee does not confer
any rights other than those
expressly set out above and
does not cover any claims for
consequential loss or damage.
This guarantee is offered as an
additional benefit and does not
affect your statutory rights as a
consumer.
• This guarantee is valid in the UK
and Ireland only.
1100
For electrical products sold
within the European
Community. At the end of
the electrical products
useful life it should not be
disposed of with household
waste.
Please recycle where
facilities exist. Check with
your Local Authority or
retailer for recycling advice
in your country.
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