Descaling
IMPORTANT: As this kettle is fitted with a concealed element it must be descaled as and when appropriate. This depends on usage and the hardness of the water in your area.
Scale can cause the kettle to malfunction and may damage the element invalidating the warranty.
It is essential that regular descaling takes place.
Remove hard scale using either a proprietary descaling product suitable for plastic kettles (following the instructions carefully), or citric acid crystals.
We recommend using citric acid crystals (available from most pharmacies) as follows,
1Fill the kettle to the 1 litre mark, boil, then unplug the kettle (remove the cordless kettle from the base unit) and stand it in an empty sink or bowl.
2Remove the filter and drop it into the water. This will allow the filter to be descaled at the same time.
3Add 50gm of citric acid crystals to the water gradually, then leave the kettle to stand. Do not use a more concentrated solution.
4As soon as the effervescence subsides, empty the kettle and rinse it thoroughly with cold water.
Take care to wash the filter thoroughly, then replace back into its location slot (see filter removal page 4).
IMPORTANT - never operate or boil the kettle with the filter in the base of the kettle, the hot element plate will melt and damage the filter.
5Wipe the outside of the kettle thoroughly with a damp cloth to remove all traces of acid which may damage the finish.
IMPORTANT: Ensure that the electrical connections are completely dry before using the kettle.
6Never operate the kettle with the citric acid crystals in the water.
Cleaning
WARNING: Always disconnect the plug from the mains and allow the kettle to cool down before cleaning.
Wipe the outside of the kettle with a damp cloth.
IMPORTANT: Do not use abrasive cleaners on the outside of the kettle which may scratch the surface.
Helpline
If you have any difficulty with your appliance, do not hesitate to call us. We’re more likely able to help than the store from where you bought it.
Please have the following information ready to enable our staff to deal with your query quickly.
•Name of the product
•Model number as shown on the underside of the appliance.
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