Introduction

Before You Begin

Installation & Configuration

Troubleshooting

FAQ

Glossary License

QDo I need to subscribe to cable TV to get cable Internet access?

ANo, but you will need to subscribe to cable Internet service. Some systems require that you subscribe to basic service before you can get Internet access and/or offer a discount when you use your own VoIP cable modem. Check with your local cable company for specific information.

QWhat type of technical support is available?

AFor questions about your Internet service, connection, or VoIP cable modem, call your cable service provider.

QWhat do I do if my SURFboard VoIP cable modem stops working?

A“Troubleshooting” on page 41 provides tips to diagnose problems and simple solutions. If you continue to have problems, call your cable service provider.

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63 SURFboard® SBV4200 VoIP Cable Modem User Guide

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Motorola SBV4200 manual What type of technical support is available?