Mr. Coffee MR Coffee Grinder Not Working? Troubleshooting Tips for Your Burr Grinder

11.Clean after every third use for best performance.

12.After using, open the grinder to the coarsest setting and run empty to clear the grinding path.

NOTE: For optimum freshness of your coffee beans, do NOT store in the bean hopper for extended periods of time.

CLEANING INSTRUCTIONS

Remember to always clean your Burr Mill before using it for the first time. Then, to ensure optimal mill function and durability, clean it regularly following these simple steps:

1.Always unplug your Burr Mill after use and before cleaning.

2.Wash the bean hopper and coffee chamber parts with warm soapy water. (Never use abrasive cleansers, steel wool pads or other abrasive materials. UNIT IS NOT DISHWASHER SAFE)

CAUTION! Never immerse the Burr Mill itself in water, in any other liquid or place in the dishwasher.

3.Dry all pieces thoroughly.

4.Install the Bean Hopper onto the unit and turn clockwise (several rotations-will hear clicking as unit gets tighter) until it stops with the grind size indicator on Fine.

5.Place chamber lid back on grinder chamber and then install into unit, tightly locking into place.

NOTE: If all Bean Hopper and Grinding Chamber parts are not tightly in place correctly, the safety switches within the machine will not allow the grinder to work. You MUST have all parts in place to safely use the Burr Mill.

TROUBLESHOOTING YOUR MR. COFFEE® Burr Mill

Your MR. COFFEE® Burr Mill has been carefully designed to give you many years of trouble-free service. In the unlikely event that your new Burr Mill does not operate satisfactorily, please review the following potential problems and try the steps recommended BEFORE you call an Authorized Sunbeam Service Center.

PROBLEM	POSSIBLE CAUSE	SOLUTION
THE UNIT DOES	• Hopper is not securely intact	• TURN HOPPER CLOCKWISE UNTIL STOPS, THEN
NOT GRIND		MOVE INDICATOR COUNTERCLOCKWISE, BACK
		TILL YOU HAVE INDICATOR LINED UP WITH
		DESIRED GRIND SETTING
	• Hopper lid is not on tight	• SECURE HOPPER LID
	• Ground coffee chamber is not in	• PLACE CHAMBER IN PROPER POSITION
	position
	• Start button has not been pressed	• PRESS AND HOLD BRIEFLY START/STOP BUTTON
	• Unit is unplugged	• PLUG UNIT IN
	• There’s a power outage	• WAIT FOR POWER TO BE RESTORED
	• Motor has overheated, thermal fuse	• unplug unit for at least an hour then
	is open	plug back in and use as needed
	• Hopper Chute Clogged (or Blocked)	• Remove Hopper & Empty to Clear
		Blockage

Troubleshooting cont.

THE COFFEE	• Grinder setting is incorrect	• SET Grinder setting CORRECTLY
GROUNDS	• Insufficient amount of whole beans in	• ADD BEANS TO HOPPER
PRODUCED	hopper
ARE	• Ground coffee chamber moved out of	• PLACE CHAMBER IN PROPER POSITION
INSUFFICIENT	position during operation
	• Top Burr Mill is not in proper position	• UNPLUG UNIT, PLACE TOP Burr Mill IN
		PROPER POSITION
	• Unit and Burr Mill are not clean	• CLEAN UNIT, UNPLUG IT AND CLEAN Burr
		Mill
	• There is a foreign object between the	• UNPLUG UNIT AND CAREFULLY DISLODGE
	two Burr Mills	FOREIGN OBJECT
THE SIZE OF	• Unit and Burr Mill are not clean	• CLEAN UNIT, UNPLUG IT AND CLEAN Burr
GROUND		Mill
COFFEE	• There’s a foreign object between the	• UNPLUG UNIT AND CAREFULLY DISLODGE
PARTICLES	two Burr Mills	FOREIGN OBJECT
IS NOT	• Grind setting is not correct	• TURN HOPPER TO CORRECT GRIND SETTING
CONSISTENT
THE UNIT	• Grind setting is incorrect	• SET GRIND SETTING CORRECTLY
STOPS	• Ground coffee chamber is not in	• PLACE CHAMBER IN PROPER POSITION
GRINDING	correct position
	• Start/Stop button has been pressed	• PRESS AND HOLD BRIEFLY START/STOP
		BUTTON again
	• The unit has been unplugged	• PLUG UNIT IN
		• WAIT FOR POWER TO BE RESTORED
	• There’s a power outage
		• REMOVE CHAMBER, EMPTY AND
	• Ground coffee chamber is full and is
		REPLACE; UNPLUG UNIT AND CLEAN
	clogging the Burr Mill compartment
		Burr Mill COMPARTMENT IF NEEDED
	• Motor has overheated, thermal fuse	• unplug unit for at least an hour
	is open
		then plug back in and use as
		needed
THE CUP	• Timer is at 2 cup setting, cannot turn	• TURN CLOCKWISE TO SET DESIRED
SELECTION DIAL	counterclockwise anymore	NUMBER OF CUPS
DOES NOT TURN	• Timer is at 18 cup setting, cannot turn	• TURN counter CLOCKWISE TO SET
	clockwise anymore	DESIRED NUMBER OF CUPS
	• Cup selection dial is broken	• call MR. COFFEE® Consumer Service
		Department number below
THE GRIND	• Hopper is at the Fine Setting, cannot	• TURN COUNTERCLOCKWISE FOR
SETTING hopper	turn clockwise anymore	DESIRED GRIND SETTING
DOES NOT TURN	• Unit and Burr Mill are not clean	• CLEAN UNIT, UNPLUG IT AND CLEAN
	• There’s a foreign object between the	Burr Mill
	two Burr Mills	• UNPLUG UNIT AND CAREFULLY
		DISLODGE FOREIGN OBJECT

Do you still have questions? You can call us toll-free at the MR. COFFEE® Consumer Service Department 1-800-MR. COFFEE® (1-800-672-6333) or you can visit us at www.mrcoffee.com

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