Contents
CHAPTER 1: PRODUCT DESCRIPTION AND SPECIFICATIONS.................................................................5
PRODUCT DESCRIPTION..............................................................................................................................................5
Package Contents...................................................................................................................................................5
Interfaces................................................................................................................................................................5
Parts to be Supplied by Wireless Service Provider................................................................................................5
Parts to be Supplied by End User.......................................................................................................................... 5
Antenna/RF Specifications.....................................................................................................................................6
AT Command Info..................................................................................................................................................6
Phone Number for the Wireless Modem.................................................................................................................6
Network Access.......................................................................................................................................................6
Features..................................................................................................................................................................7
APPLICATION OVERVIEW............................................................................................................................................8
Application Types...................................................................................................................................................8
Benefits/Features in Applications...........................................................................................................................9
Functions – GSM Modes......................................................................................................................................10
SPECIFICATIONS........................................................................................................................................................11
General Specifications......................................................................................................................................11
Electrical Characteristics..................................................................................................................................11
Input/output electrical characteristics for external connections..........................................................................11
LED Indicators.....................................................................................................................................................12
RS232 15-Pin Connector Pinout..........................................................................................................................12
CHAPTER 2: INSTALLATION..............................................................................................................................13
MECHANICAL MOUNTING.........................................................................................................................................13
ELECTRICAL INSTALLATION & CONFIGURATION......................................................................................................15
MOBILE PHONETOOLS...............................................................................................................................................18
DIRECT MODEM INSTALLATION................................................................................................................................18
VERIFYING SIGNAL STRENGTH.................................................................................................................................18
VERIFYING NETWORK REGISTRATION......................................................................................................................19
TESTING THE CONFIGURATION................................................................................................................................. 20
CHAPTER 3: TROUBLESHOOTING...................................................................................................................21
TROUBLESHOOTING EXAMPLES................................................................................................................................21
Situation A: The modem does not answer through the serial link........................................................................21
Situation B: The modem always returns «Error» when trying to issue a communication...................................22
Situation C: The modem always returns «No carrier» when trying to issue a communication...........................23
CHAPTER 4: SAFETY............................................................................................................................................ 24
SAFETY.....................................................................................................................................................................24
General Safety......................................................................................................................................................24
Vehicle Safety.......................................................................................................................................................24
Your Responsibility...............................................................................................................................................25
CHAPTER 5: WARRANTY AND REPAIRS........................................................................................................26
Multi-Tech Warranty Statement...........................................................................................................................26
Repair Procedures for U.S. and Canadian Customers........................................................................................26
Repair Procedures for International Customers (Outside U.S.A. and Canada)..................................................27
Repair Procedures for International Distributors............................................................................................... 27
Replacement Parts................................................................................................................................................27