TERMS AND CONDITIONS OF SALE — PARTS

PAYMENT TERMS

Terms of payment for parts are net 30 days.

FREIGHT POLICY

All parts orders will be shipped collect or prepaid with the charges added to the invoice. All shipments are F.O.B. point of origin. Multiquip’s responsibility ceases when a signed manifest has been obtained from the carrier, and any claim for shortage or damage must be settled between the consignee and the carrier.

MINIMUM ORDER

The minimum charge for orders from Multiquip is $15.00 net. Customers will be asked for instructions regarding handling of orders not meeting this requirement.

RETURNED GOODS POLICY

Return shipments will be accepted and credit will be allowed, subject to the following provisions:

1.A Returned Material Authorization must be approved by Multiquip prior to shipment.

2.To obtain a Return Material Authorization,

alist must be provided to Multiquip Parts Sales that defines item numbers, quantities, and descriptions of the items to be returned.

a.The parts numbers and descriptions must match the current parts price list.

b.The list must be typed or computer generated.

c.The list must state the reason(s) for the return.

d.The list must reference the sales order(s) or invoice (s) under which the items were originally purchased.

e.The list must include the name and phone number of the person requesting the RMA.

3.A copy of the Return Material Authorization must accompany the return shipment.

4.Freight is at the sender’s expense. All parts must be returned freight prepaid to Multiquip’s designated receiving point.

5.Parts must be in new and resalable condition, in the original Multiquip package (if any), and with Multiquip part numbers clearly marked.

6.The following items are not returnable:

a.Obsolete parts. (If an item is in the price book and shows as being replaced by another item, it is obsolete.)

b.Any parts with a limited shelf life (such as gaskets, seals, “O” rings, and other rubber parts) that were purchased more than six months prior to the return date.

c.Any line item with an extended dealer net price of less than $5.00.

d.Special order items.

e.Electrical components.

f.Paint, chemicals, and lubricants.

g.Decals and paper products.

h.Items purchased in kits.

7.The sender will be notified of any material received that is not acceptable.

8.Such material will be held for five working days from notification, pending instructions. If a reply is not received within five days, the material will be returned to the sender at his expense.

9.Credit on returned parts will be issued at dealer net price at time of the original purchase, less a 15% restocking charge.

10.In cases where an item is accepted, for which the original purchase document can not be determined, the price will be based on the list price that was effective twelve months prior to the RMA date.

11.Credit issued will be applied to future purchases only.

PRICING AND REBATES

Prices are subject to change without prior notice. Price changes are effective on a specific date and all orders received on or after that date will be billed at the revised price. Rebates for price declines and added charges for price increases will not be made for stock on hand at the time of any price change.

Multiquip reserves the right to quote and sell direct to Government agencies, and to Original Equipment Manufacturer accounts who use our products as integral parts of their own products.

SPECIAL EXPEDITING SERVICE

A $35.00 surcharge will be added to the invoice for special handling including bus shipments, insured parcel post or in cases where Multiquip must personally deliver the parts to the carrier.

LIMITATIONS OF SELLER’S LIABILITY

Multiquip shall not be liable hereunder for damages in excess of the purchase price of the item with respect to which damages are claimed, and in no event shall Multiquip be liable for loss of profit or good will or for any other special, consequential or incidental damages.

LIMITATION OF WARRANTIES

No warranties, express or implied, are made in connection with the sale of parts or trade accessories nor as to any engine not manufactured by Multiquip. Such warranties made in connection with the sale of new, complete units are made exclusively by a statement of warranty packaged with such units, and Multiquip neither assumes nor authorizes any person to assume for it any other obligation or liability whatever in connection with the sale of its products. Apart from such written statement of warranty, there are no warranties, express, implied or statutory, which extend beyond the description of the products on the face hereof.

Effective: February 22, 2006

PAGE 114 — DLW-400ES/ESA — PARTS MANUAL — REV. #1 (12/21/09)

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Multiquip DLW-400ESA operation manual Terms and Conditions of Sale Parts

DLW-400ESA, DLW-400ES specifications

The Multiquip DLW-400ES and DLW-400ESA are robust, high-performance water pumps designed for a variety of industrial and construction applications. Renowned for their durability, efficiency, and advanced technology, these units represent cutting-edge engineering in fluid management solutions.

One of the main features of the DLW-400ES and DLW-400ESA is their powerful engine. Equipped with a reliable, fuel-efficient 4-stroke engine, these pumps deliver an impressive flow rate, making them ideal for tasks requiring rapid water removal or transfer. The engines are designed to minimize emissions, ensuring they comply with stringent environmental regulations while maximizing output.

Both models are built with robust construction in mind. The heavy-duty frame provides enhanced stability, and the protective design ensures longevity even in harsh working conditions. This rugged build is critical for construction sites, emergency flood relief operations, and other demanding environments where durability is paramount.

The DLW-400ES and DLW-400ESA incorporate advanced pump technologies, including a unique impeller design that enhances performance in high-volume applications. The efficient hydraulic design minimizes cavitation and maximizes pressure, allowing these pumps to operate effectively in a variety of fluid conditions.

Another significant characteristic is their portability. Lightweight and equipped with user-friendly handles, these pumps can be easily transported to different job sites. The models feature integrated lifting hooks and straps, making setup and teardown straightforward, thus improving overall productivity.

User convenience is further enhanced through the pumps' intuitive control systems. The control panel is designed for quick operations with clear indicators, allowing operators to adjust settings seamlessly. Safety features such as low-oil shutdown protect the engine from damage and ensure reliability during continuous operation.

The DLW-400ESA includes advanced electric start features for added convenience, making it easy to start the engine even in cold conditions or challenging environments. This feature is particularly beneficial for users who require rapid deployment of pumping activities.

In conclusion, the Multiquip DLW-400ES and DLW-400ESA water pumps are engineered for efficiency, performance, and durability. With powerful engines, innovative technology, user-friendly design, and portability, these pumps are an excellent choice for professionals seeking a reliable solution for their fluid management needs. Whether for construction, agriculture, or emergency services, these models deliver exceptional value and performance.