Muratec F-315, MFX-1950

12-9Ma I n t e n a n c e & pr o b L e M s o L v I n G

Ma I n t e n a n c e & pr o b L e M s o L v I n G

Jammed in the input area

1 Open the ADF cover.

2 Gently remove the document from the ADF.

If you cannot remove it, turn the release knob to remove the jammed document.

3 Close the ADF cover, making sure both sides are snapped down securely.

NOTE: • Topreventadocumentjam,usethedocumentglassforwrinkledortorndocu-

ments.

 •ThedocumentglassisavailableonlyfortheMFX-1950.

Jammed in the feed area

1 Open the platen cover. Open the ADF cover and turn the release knob to remove the

jammed document.

Contents

Main Users Guide MFX-1950 / F-315 Plain-paper digital Fax/Copier/Printer/Scanner MFX-1950 / F-315 Preface The manuals for your machine Page Contents Page Page Page Page How to read this manual ii Regulatory information Customer information United States of America Page iv ENERGY ST AR QuadAccess Super G3 Trademarks Limited warranty vi Precautions viii Caution labels and indicators Page x Routine Maintenance Ventilation Page Page Layout & Installation 1-2 La y o u t & In s t a L L a t I o n Packing contents Page Page 1-5La y o u t & In s t a L L a t I o n La y o u t & In s t a L L a t I o n 8 9 10 11 12 Page Setting up the machine 1-8 La y o u t & In s t a L L a t I o n Making connections Telephone line connection Connecting the optional handset Connecting an external phone Page Page Page 1-12 La y o u t & In s t a L L a t I o n Loading paper and adjusting the paper size setting Adjusting the speaker volume 1 2 3 4 5 Initial setup 1-14 La y o u t & In s t a L L a t I o n Specifying initial settings 1 11 Language 2 Page 1-16 La y o u t & In s t a L L a t I o n 21 22 23 24 25 Page Page Page 2-2 Ge t t I n G s t a r t e d Operating tips Switching the machine mode Entering characters Page 2-4 Ge t t I n G s t a r t e d Selecting a function Short-cut operation with the numeric keys Searching for a function using the cursor key 1 2 3 Function table You can search for any function using the function table below. ( 2-6 Ge t t I n G s t a r t e d 2-7Ge t t I n G s t a r t e d 2-8 Ge t t I n G s t a r t e d 2-9Ge t t I n G s t a r t e d 2-10 Ge t t I n G s t a r t e d Document and paper handling Document handling Acceptable documents Things not to put in your machine Page 2-12 Ge t t I n G s t a r t e d Paper handling Acceptable paper sizes Paper to avoid: Page Page Page 2-16 Ge t t I n G s t a r t e d 4 5 6 Setting of the paper size 1 4 5 6 7 8 Autodialler 3-2 au t o d I a L L e r & dI a L L I n G o p t I o n s Autodialer basics Autodialers Call groups Destination names and phone directory dialing 3-3au t o d I a L L e r & dI a L L I n G o p t I o n s Special dialing characters One-touch keys 3-5au t o d I a L L e r & dI a L L I n G o p t I o n s au t o d I a L L e r & dI a L L I n G o p t I o n s Quick one-touch registration 1 2 3 4 5 Page Speed-dial numbers Page Call group dialing Page Phone directory dialing Page Sending faxes Before sending n Page 4-4 se n d I n G f a x e s Sending a fax Memory transmission 1 Sending a fax using the ADF 2 3 4 1 2 3 4 5 6 7 Real-time transmission (non memory transmission) 1 2 3 4 Redialing 4-8 se n d I n G f a x e s Reviewing or canceling commands To review or cancel command 1 6 2 3 4 Page 4-10 se n d I n G f a x e s View or print the results of fax transactions 1 2 3 4 Printing the result of a fax transaction: Advanced fax functions 4-12 se n d I n G f a x e s Broadcasting 1 2 3 4 5 Page 4-14 se n d I n G f a x e s Batch transmission Adding or editing a batch box 1 2 3 4 Page Page Page Page Page 4-20 se n d I n G f a x e s Cover page Turning the cover page on 1 2 Entering the cover page message Page 4-22 se n d I n G f a x e s Sending documents to an e-mail gateway (fax server) Setting the e-mail gateway feature 1 2 3 4 Page Page Receiving faxes 5-2 re c e I v I n G f a x e s Receiving a fax Selecting the reception mode 1 2 3 4 Manual reception mode Page 5-4 re c e I v I n G f a x e s Answering calls manually Receiving a call manually with an external phone Switch between the automatic or manual reception mode 1 2 3 Page 5-6 re c e I v I n G f a x e s Settings for fax reception Setting the number of rings 1 2 3 4 Print settings Print reduction rate: Page 5-8 re c e I v I n G f a x e s Advanced receiving functions 1 2 3 Page Page Page 5-12 re c e I v I n G f a x e s Fax forwarding Turning the fax forwarding ON or OFF 1 2 3 Page 5-14 re c e I v I n G f a x e s Separator page Setting the Separator page 1 2 3 Page 6-2 us I n G f-c o d e f e a t u r e s F-code: an introduction Guidelines for using F-code Creating or modifying an F-code box Page 6-4 us I n G f-c o d e f e a t u r e s 8 9 10 If you setup a Bulletin box: 11 Page Page Page 6-8 us I n G f-c o d e f e a t u r e s Storing a document in a bulletin box for polling 1 2 3 4 Printing a document stored in a bulletin box 1 2 3 4 5 6 Printing a document received in the security box 1 2 3 4 5 Page 6-12 us I n G f-c o d e f e a t u r e s Polling a document using a subaddress and password 1 2 3 4 5 Copying 7-2 c Before copying Document and paper handling Changing your machine to the copy mode Display in the copy standby mode Memory overow message Making copies 7-4 c Basic copy settings Selecting the document type 1 2 Scanning the contrast 1 Page 7-6 c Selecting the document size Advanced copy functions 7-8 c Combine 1 2 3 4 5 Page Page Page Page Special features 8-2 sp e c I a L f e a t u r e s Soft keys MFX-1950 control panel Functions you can assign to a soft key The following table lists the functions you can assign to the soft key. Page 8-4 sp e c I a L f e a t u r e s Macro keys Steps you can program into a macro key 8-5sp e c I a L f e a t u r e s sp e c I a L f e a t u r e s Creating or modifying a macro 1 2 3 4 5 Page Page 8-8 sp e c I a L f e a t u r e s Viewing counters 1 2 Security features Security features Page 9-4 se c u r I t y f e a t u r e s 3 4 5 Turning security reception off and Printing the document stored in memory 1 2 Page Page Page Using department codes Page Page Page 9-12 se c u r I t y f e a t u r e s Printing the department code list To print the list: 4 Resetting the department code counter 1 2 Copy protection Page Page 10-2 us e r s e t t I n G s Machine settings Accessing the machine setting 1 2 3 4 5 Page 10-4 us e r s e t t I n G s Fax settings Accessing the fax settings 1 2 3 4 5 Page 10-6 us e r s e t t I n G s Copy settings Accessing the copy setting 1 2 3 4 5 Scanner settings Page Page 11-2 re p o r t & LI s t s Table of the lists and journal Page 11-4 re p o r t & LI s t s Activity journal Setting the activity journal 3 1 2 Printing an activity journal manually Transmission Conrmation Report 11-6 re p o r t & LI s t s Stored document list Erased document notication Maintenance & Problem solving Maintenance Page Page Page Page Page 12-8 Ma I n t e n a n c e & pr o b L e M s o L v I n G Troubleshooting Document jams Case 1: Case 2: 1 Page Page Page Page Page 12-14 M a I n t e n a n c e & p r o b L e M LCD error messages 12-15Ma I n t e n a n c e & pr o b L e M s o L v I n G Ma I n t e n a n c e & pr o b L e M s o L v I n G 12-16 M a I n t e n a n c e & p r o b L e M Page 12-18 M a I n t e n a n c e & p r o b L e M Error code Dialing errors Reception errors Transmission errors Page 12-20 M a I n t e n a n c e & p r o b L e M Machine errors Faxing errors 12-21Ma I n t e n a n c e & pr o b L e M s o L v I n G Ma I n t e n a n c e & pr o b L e M s o L v I n G Copying errors PC printing errors [CD] Scanner errors [CD] 12-22 M a I n t e n a n c e & p r o b L e M Print quality problems Pages are black Pages are blank Printouts are too light Printouts are too dark Page 12-24 M a I n t e n a n c e & p r o b L e M If you cannot solve the problem AI aI-2 ap p e n d I x & In d e x Specications General Page AI-4 Ap p e n d I x & In d e x Scanner Consumable items aI-5ap p e n d I x & In d e x AI a p p e n d I x & I Index A B C D M N O P Q Page Page Page Users Guide MFX-1950 / F-315 Plain-paper digital Fax/Copier/Printer/Scanner Users Guide MFX-1950 / F-315