19
6 Troubleshooting Problem Symptom Likely Cause Solution
No power Camera will not
turn on Battery is out of power Recharge the internal
battery (section 3)
The camera or subject
was moving when the
shot was taken
Hold the camera
firmly
The subject is too close Move away from the
subject
Image appears
blurred or dark
The lens is dirty Clean the lens with a
soft cloth
Flash has not finished
charging Wait until the green
LED is steady
Flash does not
go off as
expected The flash has been
turned on Make sure the flash is
set to “AUTO” or
“OFF”
Camera will not
focus Subject is not in the
center of the viewfinder
or LCD
Adjust the camera to
focus the objects
Camera is not turned on Turn on the camera
No space on the SD card
/ internal memory Delete unwanted files
(section 3) or insert a
new SD card (section
3)
Capturing
Cannot take
pictures when
the shutter
button is
pressed The camera has
timed out Turn the camera on
Check the USB cable
connection Make sure both ends
of the USB cable are
connected
PC Connection PC does not
recognize the
camera Interference from other
USB devices Disconnected other
USB devices