Appendix C Troubleshooting and CommonQuestions
PCI Serial for Windows Me/9x C-4 ni.com

Address Test Failed

If the address test failed, Interrupt test cannot be
performed error message appears, you might have an address conflict
with legacy boards in your system. To solve this problem, change the base
addresses assigned to your legacy boards and refer to the Resolving
Resource Conflicts with Legacy Boards section later in this appendix.

Interrupt Test Failed

If the Interrupt test failed error message appears, you might have
an IRQ conflict with legacy boards in your system. To solve this problem,
change the IRQ level assigned to your legacy boards and refer to the next
section, Resolving Resource Conflicts with Legacy Boards.
Resolving Resource Conflicts with Legacy Boards
Resource conflicts typically occur if your system contains legacy boards
that use resources that are not reserved properly. If a resource conflict
exists, write down the resource that caused the conflict and refer to the
Microsoft Windows Me/9x user’s guide for instructions on how to use the
Device Manager to reserve I/O and IRQ resources for legacy boards.
Forcing Windows to Detect Your Hardware
If Windows Me/9x did not display the New Hardware Found dialog box,
it did not detect your hardware. To solve this problem, complete the
following steps:
1. Select Start»Settings»Control Panel and double-click on the
System icon.
2. Click on the Device Manager tab and click on the View devices by
type button.
3. Double-click on the Other Devices icon. Windows Me/9x lists the
boards it does not recognize under Other Devices.
4. Double-click on the Multi-function adapters icon, where
WindowsMe/9x lists the parent devices of the PCI ports.