© National Instruments Corporation D-1 PXI-8461 or PXI-8460 and NI-CAN for Windows 98/95
DTroubleshooting and
Common Questions
This appendix describes how to troubleshoot problems and answers some
common questions.
Device Manager Problems
The Windows Device Manager contains configuration information for all
of the hardware in your system. To start the Windows Device Manager,
double-click on the System icon under Start»Settings»Control Panel. In
the System Properties box that appears, select the Device Manager tab
and click on the View devices by type radio button at the top of the tab.
If there is no National Instruments CAN Interfaces item and you are
certain your board is installed, refer to the No National Instruments CAN
Interfaces section of this appendix. This problem occurs when
Windows98/95 does not display the New Hardware Found dialog box
when expected.
If the National Instruments CAN Interfaces item exists, but the board
you are looking for is not listed there, refer to the Missing Board in Device
Manager section of this appendix.
If the board you are looking for is listed, but has a circled X or exclamation
mark (!) over its icon, refer to the Problem Shown in Device Manager
section of this appendix.
No National Instruments CAN Interfaces
If you are certain your board is installed, but no National Instruments
CAN Interfaces item appears in the Device Manager, the board is
probably incorrectly listed under Other Devices. This problem occurs
when Windows98/95 does not display the New Hardware Found dialog
box when expected.