Troubleshooting

No picture

The signal cable should be properly connected to the display card/computer.

The display card should be properly seated in its slot.

Front Power Switch and computer power switch should be in the ON position.

Check to make sure that a supported mode has been selected on the display card or system being used. (Please consult display card or system manual to change graphics mode.)

Check the monitor and your display card with respect to compatibility and recommended settings.

Check the signal cable connector for bent or pushed-in pins.

Power Button does not respond

Unplug the power cord of the monitor from the AC outlet to turn off and reset the monitor.

Display image is not sized properly

Use the OSD screen controls to increase or decrease the clock total.

Check to make sure that a supported mode has been selected on the display card or system being used. (Please consult display card or system manual to change graphics mode.)

Selected resolution is not displayed properly

Use OSD information to enter Information menu and confirm that the appropriate resolution has been selected. If not, select appropriate resolution.

No Sound

Check to see if speaker cable is properly connected.

Check to see if mute is activated.

Check to see if volume is set at minimum.

NOTE: It is possible to play audio from a source that is different

English

Image persistence

Please be aware that Plasma Technology may experience a phenomena known as Image Persistence. Image Persistence occurs when a residual or “ghost” image of a previous image remains visible on the screen. Unlike CRT monitors, Plasma monitors’ image persistence is not permanent, but constant images being displayed for a long period of time should be avoided. To alleviate image persistence, turn off the monitor for as long as the previous image was displayed. For example, if an image was on the monitor for one hour and a residual image remains, the monitor should be turned off for one hour to erase the image.

NOTE: As with all personal display devices, NEC DISPLAY SOLUTIONS recommends displaying moving images and using a moving screen saver at regular intervals whenever the screen is idle or turning off the monitor when not in use.

from the video source.

RS-232C does not work

• Check the PROTOCOL SET in the OPTION2 menu.

Remote Control does not work

Make sure the batteries are inserted properly.

Test the batteries for strength/life.

Make sure to point the remote directly at the sensor on the monitor.

Check if the remote is in Remote ID mode.

The remote control may not function when in direct sunlight or when there is strong illumination on the remote sensor of the monitor.

Check the IR REMOTE setting in the OPTION3 menu.

Image is unstable, unfocused or swimming is apparent

Signal cable should be properly attached to the Plasma monitor, computer, or other input device.

Use the OSD screen controls to focus and adjust display by increasing or decreasing the clock phase total. When the display mode is changed, the OSD Image Adjust settings may need to be readjusted.

Check the monitor and your display card with respect to compatibility and recommended signal timings.

Image of component signal is greenish

• Check to see if the DVD/HD input connector is selected.

LED on monitor is not lit

(no green or red color can be seen)

Main Power Switch should be in the ON position and power cord should be connected.

Red LED on monitor is blinking

A certain failure might have occurred, please contact your nearest authorized NEC DISPLAY SOLUTIONS service facility.

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NEC 42XP10, 50XP10, 60XP10 user manual Troubleshooting, English-30

42XP10, 60XP10, 50XP10 specifications

The NEC 50XP10, 60XP10, and 42XP10 are part of NEC's advanced series of high-definition displays, designed to meet the demanding requirements of professional and commercial environments. Each model within this series boasts a host of features, technologies, and characteristics that make them ideal for a variety of applications, including digital signage, corporate presentations, and public displays.

The 50XP10 features a 50-inch screen with a native resolution of 1920 x 1080 pixels, ensuring sharp, vibrant images that captivate any audience. Similarly, the 60XP10 offers a larger 60-inch display that shares the same impressive resolution, while the 42XP10 provides a more compact 42-inch option, maintaining the high-definition quality. This flexibility allows businesses to select the ideal model based on their specific space and visual requirements.

One of the standout characteristics of the XP10 series is its advanced Liquid Crystal Display (LCD) technology, which delivers exceptional brightness levels and wide viewing angles. The high brightness capability allows these displays to perform well even in brightly lit environments, making them perfect for retail settings or trade shows. Additionally, the wide viewing angles ensure consistent image quality from multiple perspectives, enhancing the overall viewing experience for audiences.

Each model incorporates NEC's proprietary SpectraView technology, which provides precise color calibration and ensures accurate color reproduction. This feature is essential for businesses that rely on color accuracy for branding, graphics, or presentations, and it can be easily calibrated to meet specific requirements.

The XP10 series also includes a robust connectivity suite, featuring multiple input options such as HDMI, DisplayPort, and VGA. This versatility allows users to connect a range of devices and sources, further enhancing their usability in various applications. Additionally, the displays are equipped with built-in speakers, providing a complete multimedia experience without the need for external audio devices.

Energy efficiency is another hallmark of the NEC XP10 series. Each model is designed to consume minimal power, aligning with contemporary environmental standards and reducing operational costs for businesses.

In conclusion, the NEC 50XP10, 60XP10, and 42XP10 displays offer a powerful combination of advanced technology, exceptional image quality, and flexible features, making them excellent choices for any professional setting. Whether used for advertising, presentations, or information dissemination, these displays are engineered to deliver outstanding performance and reliability.