Nesco ST-25 manual One Year Limited Warranty, About Your Warranty and Service Satisfaction

Models: ST-25

1 12
Download 12 pages 33.12 Kb
Page 11
Image 11
ONE YEAR LIMITED WARRANTY

ONE YEAR LIMITED WARRANTY

This appliance is warranted for one year from date of original purchase against defects in material and workmanship. This warranty does not cover transportation damage, misuse, accident or similar incident. This warranty gives you specific legal rights and you may have other rights, which vary from state to state.

Your new NESCO® Steamer comes equipped with numerous safety features. Any attempt to interfere with the operation of these safety features makes this warranty null and void. In the event we receive an appliance for service that has been tampered with, we reserve the right to restore it to its original state and charge for the repair.

For service in warranty, defective products may be returned, postage prepaid, with a description of the defect to The Metal Ware Corporation for no charge repair

or replacement at our option. Please follow the 5 easy steps below for details. Service and genuine NESCO® replacement parts may be obtained from the

NESCO® FACTORY SERVICE DEPARTMENT.

About Your Warranty and Service Satisfaction

Mail in your registration (warranty) card and file your NESCO® Steamer exclusive registration number now!

Your serial number and model number are located on the bottom of the Base.

We enter this number into our database. It registers and identifies your steamer specifically by its individual code number. Should you call our 800 toll free line, your registration number helps us identify your appliance and speeds up our assistance to you.

Five Easy Steps to Satisfaction

Should you have a problem with your NESCO® Steamer, please refer to these steps for assistance:

1.Call us on our toll free number, 1-800-288-4545 and tell us about your problem.

. If we instruct you to send all or part of your appliance to us for repair or replacement, the Customer Satisfaction representative will provide a return authorization number (this number notifies our Receiving Department to expedite your repair). Pack your unit carefully in a sturdy carton with sufficient padding to prevent damage because any damage caused by shipping is not covered by the warranty.

. Print your name, address and authorization number on the carton.

4.Write a letter explaining the problem. Include the following: your name, address and telephone number and a copy of the original bill of sale.

5.Attach the sealed envelope containing the letter inside the carton. Insure the

package for the value of the NESCO® Steamer and ship prepaid to:

 

 

Attn: Repair Dept.

 

 

The Metal Ware Corporation

 

 

1700 Monroe Street

 

www.nesco.com

Two Rivers, WI 54241

11

 

Page 11
Image 11
Nesco ST-25 manual One Year Limited Warranty, About Your Warranty and Service Satisfaction, Five Easy Steps to Satisfaction