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NETGEAR R6220 - page 156

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Troubleshooting

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AC1200 Smart WiFi Router with External Antennas

Contents

Main Page Contents Chapter 1 Hardware Setup Chapter 2 Connect to the Network and Access the Router Chapter 3 Specify Your Internet Settings Chapter 4 Optimize Performance Chapter 5 Control Access to the Internet Chapter 6 Share a Storage Device Attached to the Router Chapter 7 Access Storage Devices Through the Internet Chapter 8 Share a USB Printer Chapter 9 Manage Your Network Chapter 10 Network Settings Chapter 11 Use VPN to Access Your Network Chapter 12 Specify Internet Port Settings Chapter 13 Troubleshooting Appendix A Appendix Title Page Unpack Your Router Your package contains the following items. LEDs The status LEDs are located on the top of the router. Rear Panel Position Your Router Cable Your Router Page Connect to the Network Wired Connection WiFi Connection Label Types of Logins Use a Web Browser to Access the Router NETGEAR genie Automatic Internet Setup Page Log In to the Router Change the Language Access the Router with NETGEAR genie Apps Page Use the Internet Setup Wizard Manually Set Up the Internet Connection Specify an Internet Connection Without a Login Specify an Internet Connection That Uses a Login Page Specify IPv6 Internet Connections Requirements for Entering IPv6 Addresses Use Auto Detect for an IPv6 Internet Connection Page Use Auto Config for an IPv6 Internet Connection Set Up an IPv6 6to4 Tunnel Internet Connection Page Set Up an IPv6 Pass Through Internet Connection Set Up an IPv6 Fixed Internet Connection Page Set Up an IPv6 DHCP Internet Connection Set Up an IPv6 PPPoE Internet Connection Page Change the MTU Size Page Page Page Optimize Internet Streaming with QoS Add QoS Rules by Service Add a QoS Rule by Device Page Edit a QoS Rule Delete a QoS Rule Delete All QoS Rules Improve Network Connections with Universal Plug and Play Page Wi-Fi Multimedia Quality of Service Page Set Up Parental Controls Page Allow or Block Access to Your Network Page Manage Network Access Control Lists Use Keywords to Block Internet Sites Delete Keywords from the Blocked List Block Services from the Internet Page Schedule When to Block Internet Sites and Services Avoid Blocking on a Trusted Computer Set Up Security Event Email Notifications Page to the Router USB Device Requirements Connect a USB Device to the Router Access an Storage Device Connected to the Router Map a USB Device to a Windows Network Drive Back Up Windows Computers with ReadySHARE Vault Back Up Mac Computers with Time Machine Set Up a USB Hard Drive on a Mac Prepare to Back Up a Large Amount of Data Use Time Machine to Back Up onto a Storage Device Control Access to a Storage Device Page Use FTP Within the Network View Network Folders on a Device Add a Network Folder on a Storage Device Edit a Network Folder on a Storage Device Use the Router as a ReadyDLNA Media Server Approve USB Devices Safely Remove a USB Device Page Access Storage Devices Through the Internet Set Up FTP Access Through the Internet Access Storage Devices Through the Internet with FTP Dynamic DNS Your Personal FTP Server Set Up a New Dynamic DNS Account Specify a DNS Account That You Already Created Change the Dynamic DNS Settings Set Up Your Personal FTP Server Page Install the Printer Driver and Cable the Printer Download the ReadySHARE Printer Utility Install the ReadySHARE Printer Utility Use the Shared Printer View or Change the Status of a Printer Use the Scan Feature of a Multifunction USB Printer Change NETGEAR USB Control Center Settings Change the NETGEAR USB Control Center Language Specify the Time-out Page Update the Router Firmware Change the admin Password Recover the admin Password Page View Router Status Display Internet Port Statistics Page Check the Internet Connection Status View and Manage Logs of Router Activity Monitor Internet Traffic Custom Static Routes Set Up a Static Route Edit a Static Route Delete a Static Route View Devices Currently on the Network Manage the Router Configuration File Back Up Settings Restore Configuration Settings Erase the Current Configuration Settings Remote Management Page Page View WAN Settings Set Up a Default DMZ Server Change the Routers Device Name Change the LAN TCP/IP Settings Specify the IP Addresses That the Router Assigns Disable the DHCP Server Feature in the Router Manage Reserved LAN IP Addresses Reserve an IP Address Edit a Reserved IP Address Delete a Reserved IP Address Entry Use the WPS Wizard for WiFi Connections Specify Basic WiFi Settings Page Change the WiFi Mbps Settings Change the WiFi Password or Security Level Set Up a Guest WiFi Network Page Control the Wireless Radios Use the WiFi On/Off Button Enable or Disable the Wireless Radios Set Up a Wireless Schedule Specify WPS Settings Use the Router as a Wireless Access Point Page Page Set Up a VPN Connection Specify VPN Service in the Router Install OpenVPN Software on Your Computer Page Use a VPN Tunnel Page Use VPN to Access the Routers USB Device and Media Use VPN to Access Your Internet Service at Home Set Up VPN Client Internet Access in the Router Block VPN Client Internet Access in the Router Use a VPN Tunnel to Access Your Internet Service at Home Page Set Up Port Forwarding to a Local Server Add a Custom Port Forwarding Service Edit a Port Forwarding Service Delete a Port Forwarding Entry Application Example: Make a Local Web Server Public How the Router Implements the Port Forwarding Rule Set Up Port Triggering Add a Port Triggering Service Disable Port Triggering Application Example: Port Triggering for Internet Relay Chat Page Page Quick Tips Sequence to Restart Your Network Check Ethernet Cable Connections Wireless Settings Network Settings Troubleshoot with the LEDs Standard LED Behavior When the Router Is Powered On Power LED Is Off or Blinking Power LED Stays Amber LEDs Never Turn Off Cannot Log In to the Router Cannot Access the Internet Troubleshoot PPPoE Troubleshoot Internet Browsing Changes Not Saved Wireless Connectivity Troubleshoot Your Network Using the Ping Utility Test the LAN Path to Your Router Test the Path from Your Computer to a Remote Device Page Page Page Supplemental Information 158 AC1200 Smart WiFi Router with External Antennas Factory Settings Table 3. Factory default settings Table 3. Factory default settings (continued) Supplemental Information 160 AC1200 Smart WiFi Router with External Antennas Technical Specifications Table 4. R6220 router specifications

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