Newcon Optik BDN 14X50 operation manual Warranty, Customer Support

Models: BDN 14X50

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WARRANTY

NEWCON warrants this product against defects in materials and workmanship for one year from the date of the original purchase, but no more than 18 months from the date of manufacturing. Longer warranty is available, subject to the terms of the specific sales contract. Should your Newcon product prove to be defective during this period, please deliver the product securely packaged in its original container or an equivalent, along with the proof of the original purchase date, to your Newcon Dealer.

Newcon will repair (or, at its option, replace with the same or comparable model), the product or part thereof, which, on inspection by Newcon, is found to be defective in materials or workmanship.

What This Warranty Does Not Cover:

NEWCON is not responsible for warranty service should the product fail as a result of improper maintenance, misuse, abuse, improper installation, neglect, damage caused by disasters such as fire, flooding, lightning, improper power supply, or service other than by a NEWCON Authorized Service.

Postage, insurance, and shipping costs incurred while presenting your NEWCON product for warranty service are your responsibility.

If shipping from North America, please, include a cheque or money order payable to NEWCON OPTIK for the amount of $15.00 to cover handling and return shipping.

CUSTOMER SUPPORT

Should you experience any difficulties with your Newcon Optik product, consult this manual first.

If the problem remains, contact our customer support department at +1(416) 663-6963 or toll free at 1-877-368-6666 (North America only). Our operating hours are 9am-5pm, Monday - Friday, Eastern Standard Time.

Under no circumstances should the equipment be sent to Newcon without authorisation from our technical support department. Newcon accepts no responsibility for unauthorized returns.

To locate NEWCON Authorized Dealer call +1(416) 663-6963 or fax +1(416) 663-9065, email: newconsales@newcon-optik.com

Web: www.newcon-optik.com

The defective products should be shipped to: From the USA only:

2331 Superior Ave. Cleveland, OH 44114, USA From all other countries:

105 Sparks Ave., Toronto ON, M2H 2S5, CANADA

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Newcon Optik BDN 14X50 operation manual Warranty, Customer Support