Problem

Cause/Solution

A

 

 

Bright specks appear in

The flash is reflecting off particles in the air. Set the

19, E12

 

 

images captured with flash.

flash mode setting to W(off).

 

 

 

 

 

 

 

 

 

 

• The flash mode is set to W(off).

19, E11,

 

 

• A scene mode that restricts the flash is selected.

E12

 

Flash does not fire.

E17

 

• On is selected for Blink proof in the smart portrait

24, E49

 

 

 

 

menu.

 

 

 

 

• A function that restricts the flash is enabled.

E19

 

 

 

 

 

 

 

Digital zoom cannot be used in the following

 

 

 

Digital zoom cannot be

situations.

 

 

 

• When Portrait, Night portrait, or Pet portrait is

20, E4

 

used.

 

selected in scene mode

 

 

 

 

 

 

 

 

• When smart portrait mode is selected

20, E8

 

 

 

 

 

 

 

• Off is selected for Sound settings > Shutter

24, E64

 

No sound when shutter is

sound in the setup menu. No sound is produced

 

 

 

with some shooting modes and settings, even

 

 

Technical

released.

 

 

when On is selected.

 

 

 

 

 

 

 

 

 

 

• Do not block the speaker.

2

 

 

 

 

 

 

 

AF-assist illuminator does

Off is selected for the AF assist option in the setup

 

 

Notes

menu. AF-assist illuminator may not light depending

24, E64

not light.

on the current scene mode, even when Auto is

 

 

and

 

selected.

 

 

 

 

 

 

Index

Images appear smeared.

The lens is dirty. Clean the lens.

F7

 

 

 

 

 

 

Colors are unnatural.

White balance or hue is not adjusted properly.

24, E5,

 

E45

 

 

 

 

 

 

 

 

 

Randomly spaced bright

The subject is dark, and the shutter speed is too slow

 

 

 

pixels (“noise”) appear in

or ISO sensitivity is too high. Noise can be reduced by

19, E11

 

image.

using the flash.

 

 

 

 

 

 

 

 

F11