Problem

 

Cause/Solution

A

 

 

Images appear

The lens is dirty. Clean the lens.

98

 

 

smeared.

 

 

 

 

 

 

 

 

 

 

 

 

 

Colors are

White balance or hue is not adjusted properly.

24, 62

 

 

unnatural.

 

 

 

 

 

 

 

 

 

 

 

 

Randomly spaced

The subject is dark and the shutter speed is too

 

 

 

slow, or ISO sensitivity is too high. Noise can be

 

 

 

bright pixels

 

 

 

reduced by:

 

 

 

(“noise”) appear in

 

 

 

Using the flash

32

 

 

image.

 

 

Specifying a lower ISO sensitivity setting

65

 

 

 

 

 

 

 

 

 

 

 

The flash is lowered or a shooting mode that

11, 32,

 

 

 

 

restricts the flash is selected.

37

 

 

 

The flash window is blocked.

12

 

 

Images are too

The subject is beyond the range of the flash.

111

 

 

dark

Adjust exposure compensation.

36

 

 

(underexposed).

Increase ISO sensitivity.

65

 

 

 

The subject is backlit. Select Backlighting scene

25, 32

 

 

 

 

mode or raise the flash and set the flash mode

 

 

 

 

 

setting to X(fill flash).

 

 

 

 

 

 

 

 

 

Images are too

 

 

 

 

 

bright

Adjust exposure compensation.

36

 

 

(overexposed).

 

 

 

 

 

 

 

 

 

 

 

Unexpected

Use any scene mode other than Night portrait,

 

 

 

results when flash

 

 

 

and change the flash mode to any setting other

 

 

 

set to V(auto

32, 37

 

 

than V(auto with red-eye reduction) and try

 

 

with red-eye

 

 

 

taking the picture again.

 

 

 

reduction).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In some shooting conditions, facial skin tones

40

 

 

Skin tones are not

 

may not be softened.

 

 

Technical

 

menu.

 

 

softened.

For images containing four or more faces, try

49

 

 

 

using the Skin softening effect in the playback

 

 

 

 

 

 

 

 

 

 

 

 

 

Notes

 

It may take more time to save images in the

 

 

 

 

 

 

 

following situations:

 

 

 

 

When the noise reduction function is in

 

 

 

 

 

operation, such as when shooting in a dark

 

 

 

Saving images

 

environment

 

 

 

takes time.

When shooting in Panorama assist scene mode

26

 

 

 

When the flash mode is set to V(auto with

33

 

 

 

 

red-eye reduction)

 

 

 

 

When the skin softening function is applied while

40, 67

 

 

 

 

shooting

 

 

 

 

 

 

 

 

 

105