Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative.

Power, Display, Settings Issues

Problem

 

Cause/Solution

A

 

 

 

Wait for recording to end.

 

 

 

 

If the problem persists, turn the camera off.

 

 

 

 

If the camera does not turn off, remove and reinsert

 

 

 

The camera is on but does

the battery or batteries or, if you are using an AC

20, E79

 

adapter, disconnect and reconnect the AC adapter.

 

not respond.

 

Note that although any data currently being

 

 

 

 

 

 

 

 

recorded will be lost, data that have already been

 

 

 

 

recorded will not be affected by removing or

 

 

 

 

disconnecting the power source.

 

 

 

 

Confirm all connections.

12

 

 

 

When connected to a computer, the camera

 

 

 

 

 

may not charge for any of the reasons described

 

 

 

 

 

below.

74, E70

Technical

 

 

- Off is selected for Charge by computer in

 

 

off.

 

 

 

 

the setup menu.

 

 

 

 

 

- Battery charging stops if the camera is turned

 

Battery inserted in the

 

- Battery charging is not possible if the

16, 18

 

Notes

 

camera’s display language and date and time

 

 

camera cannot be charged.

 

 

 

 

 

have not been set, or the date and time were

 

 

and

 

 

reset after the camera’s clock battery was

 

 

 

 

exhausted. Use the Charging AC Adapter to

 

 

Index

 

 

charge the battery.

 

 

 

 

- Battery charging may stop if the computer is

 

 

 

in sleep mode.

 

 

 

 

 

- Depending upon the computer

 

 

 

specifications, settings, and status, battery

 

 

 

 

 

 

 

 

 

 

charging may not be possible.

 

 

 

The camera cannot be

The battery is exhausted.

20

 

 

turned on.

 

 

 

 

 

 

 

F7