Troubleshooting

 

Problem

Cause/Solution

c

 

[Image mode] not available

[Image mode] cannot be adjusted when

93

 

 

[Multi-shot 16] is selected for [Continuous].

 

 

 

 

 

 

No sound when shutter is

• [Off] is selected for [Sound settings] >

114

 

released

[Shutter sound] in setup menu.

 

 

 

• [Continuous] or [Multi-shot 16] is selected

93, 94

 

 

for [Continuous], or [On] is selected for

 

 

 

[BSS] in shooting menu.

 

 

 

• P ([Sports] scene mode) or N ([Museum]

37, 40

 

 

scene mode) is selected.

 

 

 

• Tmode (other than [Stop-motion movie])

63

 

 

is selected.

 

 

 

 

 

 

AF-assist illuminator does not

• [Off] is selected for AF assist option in cam-

113

 

light

era setup menu.

 

 

 

• AF-assist illuminator turns off automatically

37-42

 

 

in some modes.

 

 

 

 

 

 

Pictures appear smeared

Lens is dirty. Clean lens.

155

 

 

 

 

 

Colors are unnatural

White balance does not match light source.

91

 

 

 

 

 

Randomly spaced bright pix-

Shutter speed too slow. Noise can be

 

 

els (“noise”) appear in image

reduced by:

 

 

 

• Using flash

30

 

 

• Specifying a lower ISO sensitivity setting

95

 

 

 

 

 

Pictures are too dark

• Flash is off.

30

 

(underexposed)

• Flash window is blocked.

24

 

 

• Subject is beyond flash range.

30

 

 

• Adjust exposure compensation.

34

 

 

• Apply high-sensitivity shooting mode, or

35, 95

Technical

 

raise the ISO sensitivity.

 

 

• Subject is backlit. Select L ([Backlight]

30, 41

 

 

 

 

scene mode) or use fill flash.

 

 

 

 

 

Notes

Pictures are too bright

Adjust exposure compensation.

34

(overexposed)

 

 

 

 

 

 

 

 

 

 

Unexpected results when

When A or “fill flash with slow sync and

30, 38

 

flash mode is set to A

red-eye reduction” of the [Night portrait]

 

 

(auto with red-eye reduction)

scene mode is applied during shooting, In-

 

 

 

Camera Red-Eye Fix may, in very rare cases,

 

 

 

be applied to areas not affected by red-eye.

 

 

 

Set a flash mode other than A when in a

 

 

 

shooting mode other than the [Night por-

 

 

 

trait] scene mode during shooting.

 

 

 

 

 

164