Business Communications Manager

IP Phone 1230 Quick Reference Guide

Answering a call

When your phone rings and the light flashes, or when an intercom or line-key indicator
flashes:
• Lift the handset.
• Press the line or intercom key with the flashing S indicator before you lift the
handset.

Placing a call on hold

Calls are placed on hold automatically when you switch from one line to another.
• While on a call, press (Hold). The S indicator for the line on hold flashes.
• To retrieve an on-hold call, press the line key with the flashing S indicator.

Making external calls using

line keys

1. Lift the handset.
2. Press a line key.
3. Dial the external
telephone number.

Making external calls using intercom keys

1. Lift the handset.
2. Press an intercom key, if one is not
automatically selected.
3. Enter a line pool access code.
For example, dial 9 or 6 for an external line.
4. When you hear an external dial tone, dial the
external telephone number.

Making internal calls using intercom keys

1. Lift the handset.
2. Press an intercom key, if one is not automatically selected.
3. Dial the extension number.
User-defined feature
keys (Intercom, Line, or
Memory)
Display screen
Soft keys
Navigation keys
Goodbye key
Applications key
Headset key
Hold key
Programmable keys
Volum e ke ys
Mute key
Handsfree key
Message waiting indicator/
Incoming call indicator
User-defined feature keys
(Intercom, Line, or Memory)
Enter key
Dialpad