Kindle 2 User’s Guide 2nd Edition 96
This Warranty is provided by Amazon Fulfillment Services, Inc. for the Kindle Device (the
"Device").
We warrant the Device against defects in materials and workmanship under ordinary consumer
use for one year from the date of original retail purchase. During this warranty period, if a defect
arises in the Device, and you follow the instructions for returning the Device, we will, at our
option, either (i) repair the Device using either new or refurbished parts, (ii) replace the Device
with a new or refurbished Device, or (iii) refund the purchase price of the Device.
This limited warranty applies to any repair, replacement part or replacement Device for the
remainder of the original warranty period or for ninety days, whichever period is longer. All
replaced parts and Devices for which a refund is given shall become our property. This limited
warranty applies only to hardware components of the Device that are not subject to accident,
misuse, neglect, fire or other external causes, alterations, repair, or commercial use.
Instructions. Please contact Customer Service for specific instructions about how to obtain
warranty service for your Device:
In the United States: 1-866-321-8851
Outside the United States: 1-206-266-0927
In general, you will need to deliver your Device, postage paid, in either its original packaging or
in equally protective packaging to the address specified by Customer Service. Before you deliver
your Device for warranty service, it is your responsibility to back up any data, software, or other
materials you may have stored or preserved on your Device. It is possible that such data,
software or other materials will be lost or reformatted during service, and we will not be
responsible for any such damage or loss.
Limitations. TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND
REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES AND REMEDIES, AND WE SPECIFICALLY DISCLAIM ALL
STATUTORY OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND AGAINST HIDDEN OR LATENT DEFECTS. IF WE CANNOT LAWFULLY
DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT
PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION
TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REPAIR OR
REPLACEMENT SERVICE AS DETERMINED BY US IN OUR SOLE DISCRETION.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
WE ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR
UNDER ANY OTHER LEGAL THEORY. SOME STATES DO NOT ALLOW THE