
Printer does not go online
Possible cause | Remedy |
Bad connection | Turn off the printer. Disconnect the power cable. |
| Reconnect power cable. Turn on the printer. |
| If this does not clear the fault, call for service. |
Printer makes a strange noise |
Possible cause | Remedy |
The printer is not | Place the printer on a stable, level surface. |
horizontal. |
|
There are scraps of paper or other foreign matter inside the printer.
Check the inside of the printer and remove any such objects.
The top cover is not firmly shut.
Press the left and right sides of the top cover.
Executive Series 2426 Printer Family User’s Guide
Troubleshooting • 551