42 Troubleshooting

T

ROUBLESHOOTING

Here is some basic troubleshooting information. For more detailed

information, check out http://my.okidata.com.

PROBLEM SOLUTION(S)
Communication
is unstable. Communication speed may be decreased or the
wireless connection may be broken due to obstacles
or radio source of 2.4 GHz such as a microwave oven
or cordless phone.
• Check radio sources in the surrounding area.
• Change the location or direction of the access point
and printer.
Too many wireless devices are using the same or
neighboring channel. This can decrease
communication speed or break the wireless
connection.
• Reduce the number of wireless devices using the
same channel.
• Check for access points installed on the floor above
or below and/or for unauthorized access points.