Oki C5100 - page 144

C5100 Troubleshooting • 144

The USB cable is

installed in the Ethernet

port.

Make sure the USB cable is plugged into the

white USB port (1) on the printer:

Possible cause Remedy

Contents

Main Page Contents Page Page Introduction PRINTER OVERVIEW Front View Rear View NOTES, CAUTIONS, ETC. CHANGING THE DISPLAY LANGUAGE Media Recommendations MEDIA WEIGHT DESIGNATIONS MEDIA TYPES Paper Page Page MEDIA: TRAY 1 AND OPTIONAL TRAY 2 Media Sizes: Trays 1 & 2 Rear Feed Exit Paper size Tray 1 Tray 2 Top MEDIA: MULTI-PURPOSE TRAY Important! Media Sizes: Multi-Purpose Tray Feed Exit Paper size MP Tray Rear Top TOP EXIT (FACE DOWN STACKER) REAR EXIT (FACE UP STACKER) OPTIONAL DUPLEX UNIT Loading Paper TRAYS 1 AND 2 Page Page Page Page Page Page Page Using the Printer Driver WINDOWS 98/M e/XP/ NT 4.0 Page Page Page Creating and Saving Custom Page Sizes Changing the Resolution for A Print Job Page Duplex Printing (Printing on Both Sides of The Paper) Page Page Page Page Page Page Printing Posters WINDOWS 2000 Page Printing Custom Page Sizes 2000 Page Page Page Page Page Page Page Page Page Page Page Color Printing GENERAL INFORMATION Factors That Affect the Appearance of Printed Documents Page Page CHOOSING A COLOR MATCHING METHOD RGB or CMYK? Page C OLOR M Page Page The Print Color Swatch Utility Menu Functions HOW TO MAKE CHANGES IN THE MENUS Page For Example: SUMMARY OF MENU DEFAULTS Menu Defaults Page Page Page PRINTER MENUS Information Menu Item Action Explanation Print Menu ON Print Menu (cont.) Media Menu INCH Media Menu (cont.) Page Color Menu System Configuration Menu Items Settings Explanation USB Menu Network Menu System Configuration Menu (cont.) Items Settings Explanation Network Menu (cont.) Memory Menu Network Menu (cont.) System Adjust Menu Memory Menu (cont.) System Adjust Menu (cont.) Maintenance Menu Usage Menu Replacing Consumables TONER CARTRIDGE REPLACEMENT Page Page Page Page Important! Page IMAGE DRUM REPLACEMENT Page Page Page Page Page Page Page Page BELT UNIT REPLACEMENT OKI 42158701 Page Page Page Page Page Page Page Page Page Options RAM M (Oki 70042801, 70042901) SECOND PAPER TRAY DUPLEX UNIT Clearing Paper Jams Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Troubleshooting LCD Page ON-LINE Page Note PROBLEM SOLVING Paper feed problems. Paper jam has been cleared, but printer does not print. Setup PROBLEMS PRINTING FROM WINDOWS Cannot configure for USB connection. Page Cannot print. PRNUSBX WRITE ERROR is displayed. Application error or general protection fault is displayed. Printing is slow. Options Printer requests paper size change to continue printing. PROBLEMS WITH POOR QUALITY PRINTING Longitudinal fading Longitudinal white stripes Remedy Faint printing Fading in patches Longitudinal black stripes Faint shading on unprinted sections Blurred letter edges One side of printed pages appears blurred MISCELLANEOUS PROBLEMS The power is on, but the printer does not go online. Printer makes a strange noise. Print processing does not start. Print processing cancels. Printer takes a long time to start printing. Toner rubs off when you rub the printed surface. Specifications Item Specification Page Utility Programs O COLOR SWATCH UTILITY General Information installing the Color Swatch Utility Opening the Color Swatch utility Using the Color Swatch Utility Selecting Colors Color Samples Creating Custom Swatch Colors PRINTSUPERVISION UTILITY General Information installing PrintSuperVision Features Additional Information NETWORK PRINTER STATUS UTILITY installing The Network Printer Status Utility Manually To Open The Network Printer Status Utility Page Page OKI LPR UTILITY How to Install LPR Status box