C9650 User’s Guide> 97

S

TAPLE

JAMS

– F

INISHER

(

OPTIONAL

ACCESSORY

)

C
HECK

F

INISHER

, S

TAPLE

J

AM
When the display indicates a staple jam has occurred, clear the jam
as follows:
1. Open the Finisher front cover.
White area of paper
is lightly stained.
Paper contains static. Use paper stored in proper
temperature and humidity
conditions.
Too thick paper is used. Use thinner paper.
The toner is low. Replace the toner cartridge.
Periphery of the
letters is smudged.
The LED head is dirty. Wipe the head with LED lens
cleaner or with a soft cloth.
Toner comes off
when it is rubbed.
The thickness and type
of the paper are
incorrectly set.
Set the correct value of
[Media Type] and [Media
Weight] in the menu setup
or set one value thicker for
[Media Weight].
Recycled paper is used. Set one value thicker for
[Media Weight] in the menu
setup.
Glossiness is not
uniform.
The thickness and type
of the paper are
incorrectly set.
Set the correct value of
[Media Type] and [Media
Weight] in the menu setup
or set one value lighter for
[Media Weight].
SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE