Maintenance

2 3

 

 

 

 

Troubleshooting Table

 

 

 

 

 

 

 

 

 

 

 

Problem:

Possible Cause:

Don't Call for Service

 

 

 

 

 

Until You:

 

 

 

 

 

 

 

 

 

Pilot

Will Not

A gas shut off valve is turned off

Check all gas shut off valves

 

 

The gas control knob isn't turned to "PILOT"

See "Starting the Pilot Light" Step C

 

 

Light

 

 

The valve control knob isn't pushed in

See "Starting the Pilot Light" Step C

 

 

 

 

The igniter wasn't pressed repeatedly

See "Starting the Pilot Light" Step C

 

 

 

 

No Propane in Tank

Check Tank Level

 

 

 

 

 

 

 

 

 

Main

Burners

The pilot light has gone out

See "Starting the Pilot Light"

 

 

The gas control valve is turned to "PILOT" or "OFF"

See "Starting the Pilot Light"

 

 

Will

Not Start

 

 

The ON/OFF switch is turned to "OFF"

Turn the ON/OFF switch to "ON"

 

 

 

 

The remote control is not working correctly

See the remote control instructions

 

 

 

 

The thermostat is disconnected or set too low

See "Thermostat Operation"

 

 

 

 

 

 

 

 

 

Remote Control

The pilot light has gone out

See "Starting the Pilot Light"

 

 

The gas control valve is turned to "PILOT" or "OFF"

See "Starting the Pilot Light"

 

 

Does Not Work

 

 

The ON/OFF switch is turned to "OFF"

Turn the ON/OFF switch to "ON"

 

 

 

 

The remote is too far away from the fireplace

Use the remote closer to the fireplace

 

 

 

 

The remote control receiver is turned "Off"

See the remote control instructions

 

 

 

 

One of the two remote control batteries is dead

See the remote control instructions

 

 

 

 

 

 

Thermostat Does

The pilot light has gone out

See "Starting the Pilot Light"

 

 

Not Work

The gas control valve is turned to "PILOT" or "OFF"

See "Starting the Pilot Light"

 

 

The ON/OFF switch is turned to "OFF"

Turn the ON/OFF switch to "ON"

 

 

 

 

The thermostat is set too low

See "Thermostat Operation"

Fireplace Will

Not Distribute

H e a t

The fireplace is not getting electricity

Check the breaker switch

The fireplace is not up to temperature

See "Operating Your Fireplace"

Pilot Goes Out

The gas supply has been shut off

Keep the gas supply turned on

 

 

Intermittently

 

 

 

 

 

Flames Are Too

The fireplace has just been started

This is normal - see "Starting the Fireplace

 

for the First Time"

Blue

 

Improper air shutter adjustment

Adjust Air Shutter - contact your dealer

 

 

 

 

Flames Are Too

The flame height may be turned too low

Turn the flame height to "HI" -

 

See "Adjusting the Flame Height"

Short (Under 6")

 

 

 

 

 

 

Thin Layer of

The logs or coals are placed incorrectly

See "Log Set Installation"

 

 

Soot Covers the Improper air shutter adjustment

Adjust Air Shutter - contact your dealer

Glass

© Travis Industries

4070626

100-01189_000

Page 23
Image 23
Omnitron Systems Technology 564 SS owner manual Maintenance, Troubleshooting Table

564 SS specifications

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