4. Troubleshooting and Maintenance

Error Display

Cause

Remedy

 

 

 

 

Air plug disconnected.

Insert the plug securely.

 

Refer to section 3.1.

 

 

 

 

 

 

Arm cuff not applied correctly.

Apply the arm cuff correctly.

 

Refer to section 3.1.

 

 

 

 

 

 

Air is leaking from the arm cuff.

Replace the cuff with the new one.

 

Refer to Chapter 5.

 

 

 

 

 

 

 

Repeat measurement. Remain still and do not

 

 

talk during measurement.

 

 

Refer to section 3.3.

 

Cuff over inflated.

 

 

If “E2” appears repeatedly, inflate the cuff

 

 

manually until it is 30 to 40 mmHg above your

 

 

previous measurement result.

 

 

Refer to section 3.3.

 

 

 

 

The arm cuff was inflated above 299 mmHg

Do not inflate the cuff above 299 mmHg.

 

when inflating the cuff manually.

Refer to section 3.3.

 

 

 

 

 

Repeat measurement. Remain still and do not

 

Movement during measurement.

talk during measurement.

 

 

Refer to section 3.3.

 

 

 

 

 

Remove any clothing interfering with the arm

 

Clothing is interfering with the arm cuff.

cuff.

 

 

Refer to section 3.1.

 

 

 

 

Device error.

Contact your Omron retail outlet or distributor.

 

 

 

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Omron Healthcare HEM-7211-E8, HEM-CR24 instruction manual Troubleshooting and Maintenance