Omron Healthcare HJ720ITC manual

OmronHJ720ITCGoSmart™PocketPedometerTroubleshootingGuide
Thisguidewillhelpyousolveproblemsthatmayoccurwhenyou'reusingyourOmronPocket
PedometeroruploadingdatafromittoyourHealthVaultaccount.Youmayfinditusefulalsotoreferto
theprintedinstructionsthatcamewithyourdevice.
TroubleshootingTips
ProblemPossibleCausesSolutions
Pedometerstatusin
HealthVaultConnectionCenter
shownas‘Yourdeviceisn’t
connected’
Connectionisnotwell
established
• CheckthePedometerdevicescreen
shows‘PC’symbol.
• ChecktheminiUSBcableisproperly
connectedtothePedometerdevice.
• CheckthelargerUSBcableis
connectedtothecomputer.
I’vefewdevicesinstalledinthe
HealthVaultConnection
Center;Idon’tseethe
Pedometerdatauploadoption
ontherightsideofConnection
Center.
Pedometerisnot
selectedinConnection
Center
SelectPedometerdevicepictureonthe
leftsideofConnectionCenter.
Devicedisplayisblank.Nobatterypower
Replacebattery,referringtothebattery
installationinstructions.

Checkforproperplacementofthebattery
polarities(+and–symbols).

Thedeviceshowsconnected
toHealthVaultConnection
Centerandithasbeenmore
thanadaysincemylast
upload,butConnection
centersindicatesthereisn’t
anynewdatatoupload.
Defectivememory
ContactOmronCustomerSupportat
www.omronhealthcare.com.

