TROUBLESHOOTING GUIDE
PROBLEM | CAUSE | SOLUTION | |
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| The AC power cord is not | Turn the power switch off. | |
| Plug the power plug into an | ||
| plugged into an electrical | ||
No power on unit when | outlet. | electrical outlet. Turn the device | |
The rechargeable battery is | on. Make sure the battery is | ||
the power switch is on. | |||
correctly connected to the | |||
| not connected correctly, | ||
| compressor. Charge the | ||
| not sufficiently charged, or | ||
| battery. Replace the battery with | ||
| the battery has expired. | ||
| a new one. | ||
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| No medication in the |
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| medication cup. | Add the correct amount of | |
| Too much or too little | prescribed medication to the | |
| medication in the | medication cup. | |
| medication cup. |
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| The baffle is not placed in | Make sure the baffle is correctly | |
| the medication cup or | positioned over the nozzle in the | |
| incorrectly positioned. | medication cup. | |
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| The nebulizer kit is not | Make sure the nebulizer kit is | |
| correctly assembled and the | ||
| correctly assembled. | inhalation accessory is correctly | |
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| attached. | |
| The nozzle is blocked. | Clean and disinfect the nebulizer | |
No nebulization or low | kit to remove the blockage. | ||
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nebulization rate when | The nebulizer kit is tilted | Hold the nebulizer kit correctly. | |
the power is on. | Do not tilt the nebulizer kit so | ||
| at an incorrect angle. | the angle of the kit is greater | |
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| than 45 degrees. | |
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| The air tube is incorrectly | Make sure the air tube is correctly | |
| attached to the compressor and | ||
| attached. | ||
| the nebulizer kit. | ||
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| The air tube is folded | Make sure the air tube is not | |
| folded, kinked or bent. Inspect | ||
| or damaged. | ||
| the air tube for any damage. | ||
| The air tube is blocked. | ||
| Replace the air tube if damaged. | ||
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| The air filter is dirty. | Replace the air filter with a new | |
| clean air filter. | ||
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The device is | The air filter cover is | Attach the air filter cover | |
correctly. Make sure the air filter | |||
abnormally loud. | incorrectly attached. | ||
cover is not blocked. | |||
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| The compressor | Do not cover the compressor | |
| with any type of cover during | ||
| is covered. | ||
The device is very hot. | use. Turn the device off. Wait 40 | ||
The device has been used | |||
| minutes before using the device | ||
| for longer than 20 minutes. | ||
| again. | ||
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