Troubleshooting
Check the following guide for the possible cause of a problem before contacting service. Refer also to the respective instruction manuals of the connected components and TV.
| Symptoms | Causes | Remedies | Pages |
| The DVD Player doesn’t | • The power cord is disconnected. | • Check the connection of the power cord. | 10 |
| switch on. | • The main power is set to OFF. | • Turn on the main power. | 10 |
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| • There is external noise in the computer | • Switch off the main power, then switch it | 10 |
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| circuits of the DVD Player. | on again. If not recovered, disconnect the |
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| power cord, then connect it again. | – |
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| • The AC fuse is blown. | • Contact your nearest ONKYO service | |
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| center. |
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The DVD Player does not start playback.
•No disc is inserted.
•The region number of the disc does not match that of the DVD Player.
•An unplayable disc is inserted.
•The disc is placed upside down.
•The disc is not placed within the disc tray guide.
•The disc is dirty.
•The parental lock function is activated.
• Insert a disc. (Check that “DVD,” “VCD,” or | 12 |
“CD” is lit in the DVD Player’s display.) | 4 |
• See “1. Regional Restriction Codes | |
(Region Number)” on page 4. | 11 |
• Check the playable discs. | |
• Place the disc with the playback side | 12 |
down. | 12 |
• Place the disc within the proper guide on | |
the disc tray. | 11 |
• Eject the disc and clean it. | |
• Deactivate the parental lock function or | 34 |
change the parental lock level. |
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DVD Player
Remote Controller
Brightness is unstable or | • Copy protection is activated. | • Connect the DVD Player directly to the TV. | 8 |
noise is visible on the |
| Avoid connecting the DVD Player to the |
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playback picture. |
| TV through a VCR. |
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The playback picture is | • The disc is dirty. | • Eject the disc and clean it. | 11 |
occasionally distorted. | • It is in fast forward or fast reverse | • Sometimes a small amount of picture | 14 |
| playback. | distortion may appear. This is not a |
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| malfunction. |
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Playback doesn’t follow the | • The DVD Player is in repeat playback | • Resume normal playback. | |
course of the disc’s | mode, memory playback mode, or |
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programs. | random playback mode, etc. |
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The picture from the DVD | • The TV is not set to receive the output | • Set the TV to the DVD Player’s input. | 12 |
Player doesn’t appear on | signals from the DVD Player. |
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the TV screen. | • The DVD Player is not properly | • Check the connections to the DVD Player. | 8 |
| connected. |
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No sound is reproduced. | • A wrong sound signal conversion method | • Check the current sound signal | 32 |
| (Audio Out Select) is selected. | conversion method, and select the right |
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| setting for “Audio Out Select.” | 12 |
| • The TV is not set to receive the output | • Set the TV to the DVD Player’s input. | |
| signals from the DVD Player. |
| 8, 9 |
| • The DVD Player is not properly | • Check the connections to the DVD Player. | |
| connected. |
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The buttons on the remote | • Power supply fluctuations or other | • Switch off the main power, then switch it | 10 |
controller and DVD Player | abnormalities such as static electricity | on again. If not recovered, disconnect the |
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do not operate. | may interrupt correct operation. | power cord, then connect it again. |
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The buttons on the DVD | • No batteries are inserted in the remote | • Insert new batteries. | 7 |
Player operate but the | controller. |
| 7 |
buttons on the remote | • The batteries are worn out. | • Replace with new batteries. | |
controller do not operate. | • The remote controller is not pointed at the | • Point the remote controller at the remote | 7 |
| remote sensor of the DVD Player. | sensor of the DVD Player. | 7 |
| • The remote controller is too far from the | • Operate the remote controller within 5 m | |
| DVD Player. | (16 feet). |
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Because the unit contains a microcomputer to provide advanced functions, it may malfunction due to external noise or static electricity. If this happens, press the POWER switch on the unit and then press it again after about five seconds.
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