Others

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service. Refer also to the respective instruction manuals of the connected components and TV.

 

Symptoms

Causes

Remedies

Pages

 

The DVD Player doesn’t

• The power cord is disconnected.

• Check the connection of the power cord.

10

 

switch on.

• The main power is set to OFF.

• Turn on the main power.

10

 

 

 

 

• There is external noise in the computer

• Switch off the main power, then switch it

10

 

 

circuits of the DVD Player.

on again. If not recovered, disconnect the

 

 

 

 

power cord, then connect it again.

 

 

• The AC fuse is blown.

• Contact your nearest ONKYO service

 

 

 

center.

 

The DVD Player does not start playback.

No disc is inserted.

The region number of the disc does not match that of the DVD Player.

An unplayable disc is inserted.

The disc is placed upside down.

The disc is not placed within the disc tray guide.

The disc is dirty.

The parental lock function is activated.

• Insert a disc. (Check that “DVD,” “VCD,” or

12

“CD” is lit in the DVD Player’s display.)

4

• See “1. Regional Restriction Codes

(Region Number)” on page 4.

11

• Check the playable discs.

• Place the disc with the playback side

12

down.

12

• Place the disc within the proper guide on

the disc tray.

11

• Eject the disc and clean it.

• Deactivate the parental lock function or

34

change the parental lock level.

 

 

 

DVD Player

Remote Controller

Brightness is unstable or

• Copy protection is activated.

• Connect the DVD Player directly to the TV.

8

noise is visible on the

 

Avoid connecting the DVD Player to the

 

playback picture.

 

TV through a VCR.

 

The playback picture is

• The disc is dirty.

• Eject the disc and clean it.

11

occasionally distorted.

• It is in fast forward or fast reverse

• Sometimes a small amount of picture

14

 

playback.

distortion may appear. This is not a

 

 

 

malfunction.

 

 

 

 

 

Playback doesn’t follow the

• The DVD Player is in repeat playback

• Resume normal playback.

19-21

course of the disc’s

mode, memory playback mode, or

 

 

programs.

random playback mode, etc.

 

 

The picture from the DVD

• The TV is not set to receive the output

• Set the TV to the DVD Player’s input.

12

Player doesn’t appear on

signals from the DVD Player.

 

 

the TV screen.

• The DVD Player is not properly

• Check the connections to the DVD Player.

8

 

connected.

 

 

No sound is reproduced.

• A wrong sound signal conversion method

• Check the current sound signal

32

 

(Audio Out Select) is selected.

conversion method, and select the right

 

 

 

setting for “Audio Out Select.”

12

 

• The TV is not set to receive the output

• Set the TV to the DVD Player’s input.

 

signals from the DVD Player.

 

8, 9

 

• The DVD Player is not properly

• Check the connections to the DVD Player.

 

connected.

 

 

The buttons on the remote

• Power supply fluctuations or other

• Switch off the main power, then switch it

10

controller and DVD Player

abnormalities such as static electricity

on again. If not recovered, disconnect the

 

do not operate.

may interrupt correct operation.

power cord, then connect it again.

 

The buttons on the DVD

• No batteries are inserted in the remote

• Insert new batteries.

7

Player operate but the

controller.

 

7

buttons on the remote

• The batteries are worn out.

• Replace with new batteries.

controller do not operate.

• The remote controller is not pointed at the

• Point the remote controller at the remote

7

 

remote sensor of the DVD Player.

sensor of the DVD Player.

7

 

• The remote controller is too far from the

• Operate the remote controller within 5 m

 

DVD Player.

(16 feet).

 

Because the unit contains a microcomputer to provide advanced functions, it may malfunction due to external noise or static electricity. If this happens, press the POWER switch on the unit and then press it again after about five seconds.

37