Troubleshooting

If the receiver is not working as it should, the following suggestions might help. If you follow the suggestions in this chart and the receiver still does not work properly, contact your local RadioShack store for assistance.

Problem

 

Cause

 

 

 

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power does not turn on.

Power cord is disconnected.

Plug in the power cord.

 

 

 

 

 

Protection circuit is activated.

• Unplug

the

power

cord,

then

plug

it

in

 

 

 

 

again.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The receiver does not respond to

Static discharge has affected con-

• Unplug

the

power

cord,

then

plug

it

in

button presses.

 

trol.

 

again. (If static electricity is a problem, use

 

 

 

 

the remote control as much as possible.)

 

 

 

 

 

 

 

No sound.

Incorrect connections.

Check and correct the connections.

 

 

 

The mute function is activated.

Press MUTING.

 

 

 

 

 

 

The volume is turned down.

Turn up the volume.

 

 

 

 

 

 

Speaker wires are disconnected.

Connect the speaker wires.

 

 

 

 

Neither set of speakers is selected.

Press in SPEAKERS A or B.

 

 

 

 

 

 

 

 

 

 

No picture when you select a video

The selected video source is not set

• Correct

the

problem with the

selected

source.

 

correctly.

 

video source.

 

 

 

 

 

 

Incorrect connections.

Correct the connections.

 

 

 

 

 

 

 

 

 

 

 

 

 

High noise level.

Station not correctly tuned.

Tune to a stronger station.

 

 

 

 

 

Antenna not connected.

Connect the antenna.

 

 

 

 

 

• FM antenna still coiled or is not

Stretch both ends of the antenna taut and

 

 

pointing in the correct direction.

 

reposition the antenna.

 

 

 

 

 

AM loop antenna not pointing in the

Adjust the AM loop antenna.

 

 

 

 

 

correct direction.

 

 

 

 

 

 

 

 

 

 

Noise is coming from another elec-

Try using an AC line noise filter to reduce

 

 

trical appliance.

 

the noise.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Tuning does not automatically stop

Stations are too weak.

Use a better antenna.

 

 

 

 

when searching for FM stations.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cannot make copies of video

• Tapes are protected by a copy

• You cannot make a good copy.

 

 

 

tapes.

 

restriction method.

 

 

 

 

 

 

 

 

 

 

Video connections are incorrect.

Check and correct the connections.

 

 

 

 

 

 

 

Remote does not control cassette

Cassette deck or CD player is not

The feature only works with Optimus Pro-

deck or CD player.

 

compatible.

 

fessional Series components.

 

 

 

 

Control cable is not plugged in.

Properly connect the control cable.

 

 

 

Audio cables are not plugged in.

Properly connect the audio cables.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Returning Controls to Factory Defaults

Press RETURN to return the controls to the following settings.

Tape 2 Monitor

Off

 

 

Source

TUNER

 

 

 

FM (Set to the last-tuned frequency. If the receiver

Band

cannot receive the frequency, it starts searching for

 

the next strong station.)

 

 

Surround Mode

Off

 

 

Muting

Off

 

 

Super Bass

Off

 

 

23

Page 23
Image 23
Optimus 31-3035, STAV-3570, STAV-3560, 31-3036 owner manual Troubleshooting, Returning Controls to Factory Defaults

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