fig. 14 Reassemble the belt and the baseplate and check bristle height above baseplate at each end of brush.
If a previous adjustment has already been made and bristle height does not extend above baseplate, a new brush assembly should be ordered.
IMPORTANT: Unless the brush is worn as indicated above, both bearings must be in the “NEW” position. When rotating, both bearings must be in the “OLD” position. Unmatched settings will cause damage to your machine.
Using An Oreck Fresh Air® Tab
fig. 18 Your ORECK XL vacuum cleaner has a special Oreck Fresh Air® tab pocket. This pocket is located inside the outer bag in the area where the disposable paper bag attaches to the intake tube. Insert tablet in pocket if desired.
Stuffing or Blockage
IMPORTANT: On plush and new carpets, stuffing may occur inside the the intake tube and the lower tube assembly. This is due to excessive fuzz and loose cuttings in the carpet. Stuffing could occur for the first few cleanings until all the loose material is removed. Due to the high efficiency of the cleaner, many older carpets will cause stuffing when the cleaner is first used on them. If your vacuum cleaner does not pick up properly, or makes unusual noise and the outer bag does not fluff up or balloon open, follow these steps:
WARNING: Unplug cord from electrical outlet before servicing.
fig. 19 Check for blockage at the mouth of the intake opening. If there is blockage, remove it with
fig. 21 If the blockage is not at the base, remove lower tube. Unhook retainer spring, releasing bottom of bag.
fig. 22 Twist lower collar counterclockwise to slide up. Pull tube out of base.
fig. 23 Check for blockage. If blockage is in the tube, remove with a coat hanger.
fig. 24 If tube is not blocked, look into fan housing. Remove debris
with
fig. 22 To reassemble, check
fig. 25 Make sure collar is not cross threaded on housing. Reattach bag spring (fig. 21).
fig. 26 Many times blockage occurs due to a full dust bag causing dirt to back down the air flow system. When that happens, the blockage will be at the top of the system, starting in the area where the dust bag connects to the connector assembly.
NOTE: If the above actions do not correct the problem, contact an Oreck authorized service center or call the commercial customer service center. USA:
Troubleshooting Guide
WARNING: Unplug cord from electrical outlet before servicing.
SAVE SERVICE CALLS...CHECK THESE FIRST:
•Is the disposable filter dust bag full?
•Are pores of filter dust bag clogged with powder or fine dust?
•Is anything clogging the revolving brush, lower tube, intake opening, fan housing or connector assembly opening?
•Is the belt in place and turning the brush?
•Are the brush ends in the proper location?
•Does the brush turn freely? Are hair, string or rug fibers wound around the brush?
PROBLEM | POSSIBLE SOURCE | AREAS TO CHECK |
CLEANER | Not plugged in | Be sure cleaner is |
WILL NOT RUN | properly. | firmly plugged into |
|
| wall outlet. |
| No electricity in wall | Check electrical |
| outlet. | |
|
| circuit breaker. |
|
|
|
CLEANER | Filter bag is full. | Replace filter bag. See |
DOES NOT PICK UP |
| “To Replace Paper |
|
| Filter Dust Bag.” |
| Nozzle or intake | Clear obstruction. |
| pivot clogged. |
|
| Belt is broken or | Replace belt. |
| stretched. |
|
| Brush is worn. | See “To Adjust or |
|
| Replace Brush” |
| Bag tube clogged. | Clear obstruction. |
| Bag pores are | Change bag. |
| clogged with fine |
|
| dust. |
|
| Impeller fan is | Return to Service |
| broken. | Center for repair. |
| Revolving brush is | Check brush roll end |
| not even at both | cards. Make sure |
| ends. | words “old” or “new” |
|
| match at each end. |
|
|
|
ALL OTHER SERVICING SHOULD BE DONE BY AN ORECK AUTHORIZED SERVICE CENTER.
CALL COMMERCIAL CUSTOMER SERVICE
1-800-989-1150
Whenever calling, please be sure to have your model and serial number from data plate.
5