Guarantee
ORECK XL
No. 1 for Easy, Powerful Cleaning since 1963
Hypo - Allergenic Cleaner Plus
Compact Barrel Cleaner
This guarantee is given in addition to the rights you have against the manufacturer or supplier from whom you purchased this product. This product is guaranteed for three (3) years against faulty material or workmanship. The casing is guaranteed for ten (10) years. This limited warranty covers the revolving roller brush for one (1) year for residentail use only. If a part is found to be defective from the date of purchase agreement, we will replace or, at our option, repair that part without any charges for material or labor; ONLY if the appliance has been used for those purposes in accordance with the instructions provided with each appliance and has not been connected to an unsuitable electricity supply or subjected to misuse, neglect, damage, stuffing or blockage, or modified or repaired by service stations not authorized by ORECK or a representative of ORECK.
Please note that proof of purchase is required.
When writing or telephoning, please give the following information:
A. Your name, address and telephone number.
B. Model number and name of product.
C. Date of purchase.
D. Fault if known.
You will be advised what action to take by our customer service staff. This guarantee will be invalidated if spares other than the manufacturer’s are used.
GODFREYS.2103 Dandenong Road
CLAYTON, VICTORIA 3168
FREE CALL03-9540-0700
Troubleshooting Guide
WARNING: Unplug cord from electrical outlet before servicing.
SAVE SERVICE CALLS...CHECK THESE FIRST:
•Is the disposable filter dust bag full?
•Are pores of filter dust bag clogged with powder or fine dust?
•Is anything clogging the revolving brush, lower tube, intake opening, fan housing or connector assembly opening?
•Is the belt in place and turning the brush?
•Are the brush ends in the proper location?
•Does the brush turn freely? Are hair, string or rug fibers wound around the brush?
PROBLEM | POSSIBLE SOURCE | AREAS TO CHECK |
CLEANER | Not plugged in | Be sure cleaner is |
WILL NOT RUN | properly. | firmly plugged into |
|
| wall outlet. |
| No electricity in wall | Check electrical |
| outlet. | |
|
| circuit breaker. |
|
|
|
CLEANER | Filter bag is full. | Replace filter bag. |
DOES NOT PICK UP |
| See “To Replace |
|
| Paper Filter Dust Bag.” |
| Nozzle or intake | Clear obstruction. |
| pivot clogged. |
|
| Belt is broken or | Replace belt. |
| stretched. |
|
| Brush is worn. | See “To Adjust or |
|
| Replace Brush.” |
| Lower tube clogged. | Clear obstruction. |
| Bag pores are | Change bag. |
| clogged with fine |
|
| dust. |
|
| Impeller fan is | Return to Service |
| broken. | Center for repair. |
| Revolving brush is | Check brush roll end |
| not even at both | cards. Make sure |
| ends. | words “OLD” or |
|
| “NEW” match at |
|
| each end. |
|
|
|
ALL OTHER SERVICING SHOULD BE DONE BY AN ORECK AUTHORIZED SERVICE CENTER.
CALL CUSTOMER SERVICE HOT LINEWhenever calling, please be sure to have your model and serial number from data plate.
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