Packard Bell TM86, TM87, TM89

Revision History

Please refer to the table below for the updates made on Packard Bell EasyNote TM86/TM87/TM89 service

guides.

Date Chapter Updates

Contents

Main Page Copyright Disclaimer Conventions Preface Page System Specifications 1 System Utilities 23 Machine Disassembly and Replacement 41 Troubleshooting 139 Jumper and Connector Locations 159 FRU (Field Replaceable Unit) List 165 Model Definition and Configuration 178 Test Compatible Components 187 Online Support Information 201 Index 203 Page System Specifications Chapter 1 Features Operating System Platform Storage subsystem Audio Optical Media Drive Dimensions and Weight Communication Privacy control Power subsystem Special keys and controls I/O interface Software Optional Items Environment Page Your Acer Notebook tour Front View Closed Front View Left View Right View Bottom View Indicators TouchPad Basics Page Windows Keys Hot Keys Page Hardware Specifications and Configurations Page Page Page Page Page Page System Utilities Chapter 2 BIOS Setup Utility Navigating the BIOS Utility Packard Bell EasyNote TM86/TM87/TM89 BIOS Information Main Page Security Setting a Password Removing a Password Changing a Password Boot Exit BIOS Flash Utilities DOS Flash Utility Page Page Remove HDD/BIOS Password Utilities Page Page Using DMITools Read DMI Information from Memory Write Product Name to EEPROM Write Serial Number to EEPROM 4 ). Write UUID to EEPROM ( Create UUID from Intel WFM20.pdf ) Using the LAN MAC EEPROM Utility Machine Disassembly and Replacement Chapter 3 Disassembly Requirements Page Disassembly Process External Module Disassembly Process External Modules Disassembly Flowchart Page Page Page Page Page Page Page Page Page Page Page Page Page Main Unit Disassembly Process Main Unit Disassembly Flowchart Page Page Page Removing the Upper Cover Page Page Page Removing the Left Speaker Module Removing the Right Speaker Module Page Page Page Page Page Page Page Page Page Page Page Page Page Removing the Thermal Module Page Page LCD Module Disassembly Process LCD Module Disassembly Flowchart Page Page Page Removing the LCD Bezel Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Main Module Reassembly Procedure Replacing the CPU Replacing the Thermal Module Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Replacing the Battery Troubleshooting Chapter 4 Common Problems Power On Issue Computer Shutsdown Intermittently No Display Issue No POST or Video Abnormal Video Display Random Loss of BIOS Settings Page Page Sound Problems Microphone Problems HDD Not Operating Correctly ODD Failure ODD Not Operating Correctly Discs Do Not Play Discs Do Not Burn Properly Playback is Choppy Drive Not Detected Drive Read Failure Page External Mouse Failure Other Failures Intermittent Problems Undetermined Problems Post Codes Page Page Page Page Page Jumper and Connector Locations Chapter 5 Top View Bottom View Page Page Clearing Password Check and BIOS Recovery Clearing Password Check Steps for Clearing BIOS Password Check Clear CMOS Jumper BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Hotkey: Steps for BIOS Recovery from USB Storage: FRU (Field Replaceable Unit) List Chapter 6 EasyNote Exploded Diagrams Main Assembly Upper Assembly LCD Assembly FRU List Page Page Page Page Page Page Screw List Page Page Packard Bell EasyNote TM86 Page Page Packard Bell EasyNote TM87 Page Page Packard Bell EasyNote TM89 Page Page Microsoft Windows 7 Environment Test Page Page Page Page Page Page Page Page Page Page Page Page Online Support Information Appendix C Page Index A B C D M N O P R W