Appendix Page 9

Appendix

Warranty and Regulatory Information

Limited warranty

HARDWARE: Palm Computing, Inc., a subsi diary of 3Com Corporation (collectively
"3Com"), warrants to the original end user ("Custom er") that th is product will be free
from defects in workmanship and mater ials, under n ormal use, for on e year from the
date of original purchase from 3Com or its au tho ri zed re sel ler. 3 Co m’s sol e ob ligati on
under this express warranty shall be, at 3Com’s option and expense, to replace the prod-
uct or part with a comparable p roduct or part, re pai r th e prod uc t or p art , or if neither
repair nor replacement is reas onably available, 3Com may, in i ts sole discretion, refund
to Customer the purchase price paid for the product or par t. Repl acem ent prod uc ts or
parts may be new or reconditioned. 3Com warrants a ny replac ed or repair ed produ ct
or part, and any hardware upgrade to which Customer is entitled und er an agreement
between Customer and 3Com, for a period of ninety (90) days f rom shipment, or
through the end of the original warranty, whichever i s longer. All products or parts that
are replaced become the property of 3C om.
Accessory products, as listed in the applicable 3Com catalogue, are not covered under
this Limited Warranty except for the modem for the connected organizer, the cradles,
cables, memory upgrades, and leather items sold under the 3Com® brand. 3Com shall
not be responsible for Customer's software, firmware, infor mation, or memory data
contained in, stored on, or integrated with a ny products r eturned to 3Com for repair,
whether under warranty or not.
SOFTWARE: 3Com warrants to Custom er that the Palm™ Deskto p organizer soft-
ware and Palm OS™ software licensed from it will perform in subs tantial conformance
to their program specifications, for a period of ninety (90) days from the d ate of original
purchase from 3Com or its authorized r eseller. 3Com warrants the m edia cont aining
software against failure during the w arranty period. No upda tes are p rovided . 3Com
does not provide any warranty for Adob e® A croba t® Rea der o r a ny othe r th ir d-pa rty
applications software that is licensed to Customer by the third party. 3Com’s sole obli-
gation with respect to this express warranty shall be (a t 3 Com’s discreti on) to refund the
purchase price paid by Customer for any defective software product, or to repl ace an y
defective media with software which substantially conforms to applicable 3Com pub-
lished specifications. 3Com makes no warranty or re presentation that its software prod-
ucts will meet Customer's requiremen ts or will wor k in c ombinatio n wi th an y h ardwar e
or applications software products provi ded b y third parties, that the o peration of the
software products will be uninterrupted or error free, or that all defects in the software
products will be corrected.