Page 10 Warranty and Regulatory Information
OBTAINING WARRANTY SERVICE: Customer must contact a Palm Computing,
Inc. or 3Com Technical Support or Customer Service c ente r w ithin the appl ica ble war-
ranty period to obtain warranty se rvice authorization. Dated proof of ori ginal purchase
from 3Com or its authorized reseller will be re quired. 3Com is not responsible for Cus-
tomer products or parts received without a warranty service authorization . In the Unit-
ed States, 3Com may ship a replacement product or part prior to receiving the original
product or part ("advance exchange"). If advance exchange is not available, then the re-
paired product or part wi ll be shipped as soon as reas onably possible, which will be no
later than thirty (30) days after 3Com r eceives the original product or part. Repaired or
replacement products will be shipped to Customer at 3Com’s expense. The repair and
replacement process for products or parts in locations outside of the United States will
vary depending on Customer's location.
Products or parts shipped by Customer to 3Com must be sent prepaid and packaged
appropriately for safe shipment, and it i s recommended that they be insured or sent by
a method that provides for tracking of the package. When an advance exc hange is pro-
vided and Customer fails to return the original product or pa rt to 3Com wi thin thirty
(30) days from the date the warranty service authoriza tion is issued , 3Com will c harge
Customer the then-current published catalogue price of such product or part.
WARRANTIES EXCLUSIVE: IF THIS PRODUCT DOES NOT OPERATE AS WAR-
RANTED ABOVE, CUSTOMER 'S SOLE REMEDY FO R BREACH OF THAT WAR-
RANTY SHALL BE REPLACEMENT OR REPAIR OF THE PRODUCT OR PART OR
REFUND OF THE PURCHASE PRICE PAID, AT 3COM'S OPTION. TO THE FULL EX-
TENT ALLOWED BY LAW, THE FOREGOING WARR ANTIES AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CON-
DITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR B Y OPERAT ION OF L AW,
STATUTORY OR OTHERWISE, INCLUD ING WARRANTIES, TERMS , OR CONDI-
TIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATIS-
FACTORY QUALITY, CORRESPONDENCE WI TH DESCRIPTION, AND NON-
INFRINGEMENT, ALL OF WHICH AR E EXPRESSLY DISCLAIMED. 3C OM NEI-
THER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT
ANY OTHER LIABILITY IN CONN ECTION WITH THE SALE, INSTA LLATION,
MAINTENANCE OR USE OF ITS PRODUCTS.
3COM SHALL NOT BE LI ABLE UNDER THIS WARRANT Y IF ITS TESTING AND EX-
AMINATION DISCLOSE THAT TH E ALLEGED DEFECT OR MALFU NCTION IN
THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY
THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING,
UNAUTHORIZED ATTEMPTS TO OPEN, REPAIR, OR MODIFY THE PRODUCT, OR
ANY OTHER CAUSE BEYOND TH E RANGE OF THE INTENDED USE, OR B Y ACCI-
DENT, FIRE, LIGHTNING, OTHER HAZARDS, OR ACTS OF GOD. THIS WARRAN-
TY DOES NOT COVER PHYSICAL DAM AGE TO THE SURFACE OF THE PRODUCT,
INCLUDING CRACKS OR SCRATCHE S ON THE LCD TOUCHSC REEN OR OUT-
SIDE CASING. THIS WARRAN TY DOES NOT APPLY WHEN TH E MALFUNCTION
RESULTS FROM THE USE OF THIS PRODUCT IN CONJUNCTION WITH ACCESSO-
RIES, OTHER PRODUCTS, OR ANCILLARY OR PERIPH ERAL EQUIPMENT AND
3COM DETERMINES THAT THERE IS NO FAULT WITH THE PRODUCT ITSELF.
THIS WARRANTY DOES NOT APPLY TO ANY MALFUNCTION OR FAILURE OF
THE PRODUCT OR PART DUE TO ANY COMMUNICATION SERVICE CUSTOM ER
MAY SUBSCRIBE TO OR USE WITH THE PRODUCT.