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Troubleshooting
Some applications may not
work properly
When switching to a different user with the Fast User Switching function, the following
problems may occur.
• Some applications may not work properly.
• Key combinations with the Fn key may not work.
• It may not be possible to set the settings of the display.
• Wireless LAN may not work.
A serial mouse may not work.
In this case, log off all users without using Fast User Switching function, and try the
operation once more. If the problem persists, restart the computer.
Fast User Switching Function
Press Ctrl + Shift + Esc to open Task Manager and close the software application
which is not responding.
After shutting down by sliding the power switch for more than four seconds, slide the
power switch to power on and open the application again.
If the program no longer works normally, delete the program using the following menu.
Then reinstall the program.
[start] - [Control Panel] - [Add or Remove Programs]
Some video files use a Codec that is not installed as a standard. In these cases, if you play
back the video file after connecting to the Internet, the Codec may be downloaded auto-
matically, allowing you to play back the file.
Start up Windows® Media Player from [start] - [All Programs]. Also, you can copy the
icon from [All Programs] list to the desktop and use this icon to start Windows® Media
Player.
Did the user who first accepted the Windows® Media Player license agreement have the
administrator authority? Two icons will be displayed until someone with the administrator
authority accepts the license agreement, but either icon can be used to start the program.
Others
No response
When trying to play back
video files using Windows®
Media Player, the message
[Codec required] appears,
and the file cannot be played
back
The shortcut icon for the
Windows® Media Player is
not displayed on the desktop
Two shortcut icons for the
Windows® Media Player are
displayed on the desktop