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Panasonic CF-T7 appendix Troubleshooting Basic/Error Code/Message

Models: CF-T7

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Troubleshooting (Basic)/Error Code/Message

Troubleshooting (Basic)

Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting guide in the “Reference Manual”. For a software problem, refer to the software’s instruction manual. If the problem persists, contact

your technical support office. You can also check the computer’s status in the PC Information Viewer (

Reference

Manual “Check the Computer’s Usage Status”).

 

Starting Up and Standby and Hibernation Mode

 

 

 

 

The computer does not

Connect the AC adaptor.

 

power on/

Insert a fully charged battery.

 

The power indicator or bat-

Remove the battery pack and the AC adaptor, then connect them again.

 

If an additional RAM module has been inserted, remove the RAM module and check to

tery indicator is not lit.

see if the RAM module is the recommended one.

 

 

When the CPU temperature is high, the computer may not start up to prevent overheating of

 

the CPU. Wait until the computer cools down, and then turn the power on again. If the com-

 

puter does not power on even after cooling down, contact your technical support office.

Windows does not start up.

Remove all peripheral devices.

 

•If a device is connected to the USB port, disconnect the device or set [Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.

If an additional RAM module has been inserted, remove the RAM module and check to see if the RAM module is the recommended one.

If the power indicator is lit, slide the power switch for four seconds or longer to turn off, then turn on again.

Using the following procedure, start up in Safe Mode, and check the error details.

ATurn on the computer, and when the [Panasonic] boot screen disappears (after enter- ing the password*1 if one is set) hold down F8.

BRelease your finger when the Windows Advanced Options Menu appears, and with

 

 

 

 

or , select [Safe Mode], then press Enter.

 

 

 

 

 

 

 

*1

 

 

Follow the onscreen instructions.

Supervisor Password or User Password set with the Setup Utility

 

Press F9 in the Setup Utility (

page 32 “To start the Setup Utility”) to return the Setup

 

Utility settings (excluding the passwords) to the default values. Start the Setup Utility and

 

make the settings again.

 

 

 

There is a beep sound, and

If "Extended RAM Module Failed" appears, the RAM module is not correctly inserted.

either "Extended RAM Mod-

Turn off the computer, check that the RAM module is a recommended module, then

ule Failed" or "Standard

insert it correctly.

 

RAM Failed" appears

If "Standard RAM Failed" appears, contact your technical support office.

 

 

Cannot boot from optional

Make sure that the bootable CD/DVD is set properly.

CD/DVD drive.

Start the Setup Utility, and confirm the following settings.

 

• [USB Port] and [Legacy USB Support] are set to [Enable] in the [Advanced] menu.

 

•

[USB CDD] is the first device shown in [Boot priority order] in the [Boot] menu.

You have forgotten the

Supervisor Password or User Password: Contact your technical support office.

password.

Administrator password:

 

 

•

If you have a password reset disk, you can reset the administrator password. Set the

 

 

disk and enter any wrong password, then follow the on-screen instructions and set a

 

•

new password.

 

 

If you do not have a password reset disk, reinstall ( page 27) and set up Windows,

 

 

and then set a new password.

 

Cannot log on to Windows

The Windows user name and password may not set correctly on the SD memory card.

with the SD memory card.

Enter the Windows user name and password without using the SD memory card. After

 

logging on to Windows, set the same user name and the password on the SD memory

 

card and Windows again. (

Reference Manual “SD Security”)

 

Set [SD Slot] to [Enable] in the [Advanced] menu of the Setup Utility.

“Remove disks or other

A floppy disk is in the floppy disk drive and it does not contain system startup informa-

media. Press any key to

tion. Remove the floppy disk and press any key.

restart” or a similar mes-

This message may appear with some devices connected to the USB port. Remove the

device or set [Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.

sage appears.

If the problem persists after removing the disk, it may be a hard disk failure. Perform the rein-

 

stallation and return the hard disk to its condition at the time of purchase. ( page 27) If the

 

problem persists even after the reinstallation, contact your technical support office.

[Executing Battery Recali-

The Battery Recalibration was canceled before Windows was shut down last time. To

bration] screen appears.

start up Windows, turn off the computer by the power switch, and then turn on.

Troubleshooting Useful Information Getting Started

Appendix

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Panasonic CF-T7 appendix Troubleshooting Basic/Error Code/Message, Starting Up and Standby and Hibernation Mode
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CF-T7 specifications

The Panasonic CF-T7 is a robust and compact laptop designed specifically for business professionals who need durability, portability, and performance in their daily computing tasks. Part of Panasonic's Toughbook line, the CF-T7 embodies a balance between high performance and rugged design, making it an excellent choice for users in demanding environments such as fieldwork, healthcare, and transportation.

One of its standout features is the lightweight chassis, weighing just around 3.5 pounds. Despite its sleek design, the CF-T7 is built to withstand rough handling, with a MIL-STD-810G certification for shock and vibration resistance. This makes it suitable for use in various challenging conditions, ensuring reliability and longevity for users who are constantly on the go.

Powering the CF-T7 is an Intel Core i5 processor, providing sufficient performance for multitasking and running resource-intensive applications. Coupled with up to 8GB of RAM and a choice of solid-state drives, users can expect fast boot times and swift file access. The optional 4G LTE connectivity ensures that professionals can stay connected even in areas without Wi-Fi, adding to the device's adaptability.

The 12.5-inch display, although modest in size, offers full HD resolution, allowing for crisp visuals and vibrant colors. Its touch screen feature enhances usability, particularly for tasks that benefit from direct interaction. The display is also designed to be viewable in bright sunlight, making it effective for outdoor use.

Security is a prominent focus of the CF-T7, equipped with features such as a fingerprint reader and smart card reader. These elements provide an extra layer of protection for sensitive business data, making it an ideal choice for industries where data security is paramount.

Battery life is another key characteristic, with the CF-T7 boasting a long-lasting power source capable of running for up to 18 hours on a single charge, depending on usage. This is particularly beneficial for professionals who need to work uninterrupted during long hours away from an outlet.

Overall, the Panasonic CF-T7 stands out as a versatile and durable laptop that caters to a niche market. Its blend of power, portability, and ruggedness makes it an excellent tool for business users, ensuring they can perform optimally in both controlled and demanding environments.