26 VQT4M33
Reference
Troubleshooting guide
Before requesting service, please perform the
following steps.
The following do not indicate a problem with
this unit:
– Regular disc rotating sounds.
– Image disturbance during search.

∫Unit doesn’t respond to remote

control or front panel buttons.

Disconnect the power cord, wait 1 minute, then
reconnect the power cord.

∫Cannot eject disc.

The unit may have a problem.
1While the unit is on, press and hold [OK], [B]
and [Y] on the remote control at the same
time for more than 5 seconds.
– “00rEt” is displayed on the unit’s display.
2Repeatedly press [1](right) on the remote
control or [Í/I] on the unit until “06FtO” is
displayed on the unit’s display.
3Press [OK] on the remote control or
[<OPEN/CLOSE] on the unit.
To return to the factory preset.
¾Select “Yes” in “Restore Default Settings” in
the Setup menu. (>25)
To return all settings to the factory preset.
¾Reset the unit as follows:
1While the unit is on, press and hold [OK], [B]
and [Y] on the remote control at the same
time for more than 5seconds.
– “00rEt” is displayed on the unit’s display.
2Repeatedly press [1](right ) on the remote
control or [Í/I] on the unit until “08FIn” is
displayed on the unit’s display.
3Press and hold [OK] on the remote control or
[<OPEN/CLOSE] on the unit for at least
5seconds.
The remote control doesn’t work properly.
¾Change the batteries in the remote control.
[Refer to “Accessories” in “Owner’s Manual
(Essential Information)”]
¾The remote control and main unit are using
different codes. If “SEt ” is displayed on the
unit’s display when a button is pressed on the
remote control, change the code on the
remote control. (>25,29)
The TV tuner mode is not displayed when the
TV is switched on.
¾
This phenomenon may occur, depending on the
TV setting, when “Quick Start” is set to “On”.
¾Depending on the TV, this phenomenon may
be prevented by reconnecting the HDMI cable
to a different HDMI input terminal or by
changing the HDMI auto connection setting.
You have forgotten your ratings password.
You want to cancel the ratings level.
¾The ratings level returns to the factory preset.
1While the unit is on, press and hold [OK], [B]
and [Y] on the remote control at the same
time for more than 5seconds.
– “00rEt” is displayed on the unit’s display.
2Repeatedly press [1](right ) on the remote
control or [Í/I] on the unit until “03VL” is
displayed on the unit’s display.
3Press [OK] on the remote control or
[<OPEN/CLOSE] on the unit.
Do you have the latest firmware installed?
Firmware updates may be released to correct
operating irregularities that are discovered
with certain movies. (>12)
4
Make the following checks and visit our
website for more information.
www.panasonic.com/help
Enter the model number.
4
Or visit our website to find a service
center.
You can find a service center near you easily
on our website.
Other support information:
Contact Customer Service via the web at:
www.panasonic.com/contactinfo
You may also contact Customer Service
directly at:
1-800-211-PANA (7262)
Monday-Friday 9am-9pm,
Saturday-Sunday 10am-7pm EST

General operation