Troubleshooting guide

Before requesting service, please perform the following steps.

Do you have the latest firmware installed? Firmware updates may be released to correct

operating irregularities that are discovered with certain movies. (> 12)

4

Make the following checks and visit our website for more information. www.panasonic.com/help

Enter the model number.

4

Or visit our website to find a service center.

You can find a service center near you easily on our website.

Other support information:

Contact Customer Service via the web at: www.panasonic.com/contactinfo

You may also contact Customer Service directly at:

1-800-211-PANA (7262) Monday-Friday 9am-9pm, Saturday-Sunday 10am-7pm EST

The following do not indicate a problem with this unit:

–Regular disc rotating sounds.

–Image disturbance during search.

∫Unit doesn’t respond to remote control or front panel buttons.

Disconnect the power cord, wait 1 minute, then reconnect the power cord.

∫Cannot eject disc.

The unit may have a problem.

1While the unit is on, press and hold [OK], [B] and [Y] on the remote control at the same time for more than 5 seconds.

–“00rEt” is displayed on the unit’s display. 2 Repeatedly press [1] (right) on the remote

control or [Í/I] on the unit until “06FtO” is displayed on the unit’s display.

3 Press [OK] on the remote control or [< OPEN/CLOSE] on the unit.

General operation

To return to the factory preset.

¾Select “Yes” in “Restore Default Settings” in the Setup menu. (> 25)

To return all settings to the factory preset.

¾Reset the unit as follows:

1While the unit is on, press and hold [OK], [B] and [Y] on the remote control at the same time for more than 5 seconds.

–“00rEt” is displayed on the unit’s display. 2 Repeatedly press [1] (right) on the remote

control or [Í/I] on the unit until “08FIn” is displayed on the unit’s display.

3 Press and hold [OK] on the remote control or [< OPEN/CLOSE] on the unit for at least

5 seconds.

The remote control doesn’t work properly.

¾Change the batteries in the remote control. [Refer to “Accessories” in “Owner’s Manual (Essential Information)”]

¾The remote control and main unit are using different codes. If “SEt ” is displayed on the unit’s display when a button is pressed on the remote control, change the code on the remote control. (> 25, 29)

The TV tuner mode is not displayed when the TV is switched on.

¾This phenomenon may occur, depending on the TV setting, when “Quick Start” is set to “On”.

¾Depending on the TV, this phenomenon may be prevented by reconnecting the HDMI cable to a different HDMI input terminal or by changing the HDMI auto connection setting.

You have forgotten your ratings password. You want to cancel the ratings level.

¾The ratings level returns to the factory preset.

1 While the unit is on, press and hold [OK], [B] and [Y] on the remote control at the same time for more than 5 seconds.

–“00rEt” is displayed on the unit’s display. 2 Repeatedly press [1] (right) on the remote

control or [Í/I] on the unit until “03VL” is displayed on the unit’s display.

3 Press [OK] on the remote control or [< OPEN/CLOSE] on the unit.

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Panasonic DMP-DSB100 owner manual Troubleshooting guide, General operation, Cannot eject disc
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DMP-DSB100 specifications

The Panasonic DMP-DSB100 is a state-of-the-art digital set-top box designed to enhance the home entertainment experience. This device stands out due to its remarkable integration of cutting-edge technologies and user-friendly features tailored for the modern viewer.

At the core of the DMP-DSB100 is its ability to decode a variety of high-definition video formats, including Blu-ray. This capability ensures that users can enjoy superior picture quality and vibrant colors, enhancing the viewing experience for films, television shows, and streaming content. One of its notable features is the support for 4K video output, which provides four times the resolution of standard HD. This makes it an ideal choice for consumers with compatible 4K televisions.

In terms of connectivity, the DMP-DSB100 is equipped with multiple HDMI ports, allowing for seamless connections to various devices, including sound systems, gaming consoles, and additional media players. Additionally, it offers USB ports, enabling users to play media files directly from external storage devices. The inclusion of Ethernet and Wi-Fi connectivity options allows for effortless access to online streaming services and applications, transforming the DMP-DSB100 into a versatile entertainment hub.

The device also incorporates advanced audio technologies, such as Dolby Atmos and DTS:X, providing an immersive sound experience. These audio formats allow sound to move fluidly around the listener, creating a three-dimensional audio environment that enhances action scenes and adds depth to music and dialogue.

Another commendable feature of the Panasonic DMP-DSB100 is its user-friendly interface, which simplifies navigation through its extensive library of apps and features. The remote control is designed for convenience, featuring dedicated buttons for popular streaming services, allowing users to access their favorite content with ease.

Moreover, the DMP-DSB100 supports various media formats, ensuring compatibility with a wide range of digital content. This includes support for MKV, JPEG, and MP3 among others, making it a versatile choice for media playback.

In summary, the Panasonic DMP-DSB100 is a robust digital set-top box that combines high-definition video capabilities, advanced audio technologies, and seamless connectivity for a superior home entertainment experience. Its user-friendly design and support for various formats and services make it an essential addition to any modern entertainment system.
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