108
RQT9439
Troubleshooting guide
Audio and video momentarily pause.
¾This occurs between playlist chapters.
¾This occurs between chapters and with partially deleted titles
on finalised DVD-R, DVD-R DL, DVD-RW (DVD-Video format),
+R, +R DL and +RW that have been copied using the high
speed mode.
¾This occurs as scenes change during Quick View.
¾[-R]DL] [+R]DL] When playing a title recorded on both layers, the
unit automatically switches between layers and plays the title in
the same way as a normal programme. However, video and
audio may momentarily cut out when the unit is switching
layers. (>38)
DVD-Video is not played.
¾You have set a ratings level to limit DVD-Video play. Change
this setting. (>85)
¾Ensure the disc is for the correct DVD-Video region number,
and is not defective. (>Cover)
Alternative soundtrack and subtitles cannot be
selected.
¾The languages are not recorded on the disc.
¾You may not be able to use the on-screen menus to change the
soundtrack and subtitles on some discs. Use the disc’s menus
to make changes. (>21)
No subtitles.
¾Subtitles are not recorded on the disc.
¾Turn the subtitles on. Set “Subtitles” on the on-screen menu to
“On”. (>77)
Angle cannot be changed.
¾Angles can only be changed during scenes where different
angles are recorded.
You have forgotten your ratings PIN.
You want to cancel the ratings level.
¾The ratings level returns to the factory preset. While the disc
tray is open, press [DRIVE SELECT] to select the DVD drive,
then press and hold [¥REC] and [1] (PLAY) on the main unit
at the same time for 5 or more seconds (“INIT” will appear on
the unit’s display).
Image for the Quick View is not smooth.
¾Image may not be played back smoothly in case of DR, HG,
HX, HE, HL mode titles or [AVCHD].
¾This function does not work when recording is in XP or FR
mode.
The resume play function does not work.
¾Memorized positions are cancelled when
–open the disc tray.
–[SD] [CD] [USB] turn off the power.
([HDD] will not be cancelled)
Time Slip, Manual Skip, etc. does not work.
Slow-motion playback does not go reverse.
Reverse frame-by-frame does not work properly.
¾Time Slip does not work when the unit’s “TV System” settings
are different from the title recorded on the disc. (>89)
¾Slow-motion playback in reverse does not work for [AVCHD].
¾[AVCHD] Reverse frame-by-frame cannot be done.
¾Frame-by-frame backward for titles that have copied the
AVCHD will be reversed in 10 frame units.
¾Slow-motion and frame-by-frame do not work with the title
recorded from radio service.
It takes time before play starts.
¾This is normal on DivX video. (DivX)
Picture stops.
¾Picture may stop if the DivX files are greater than 2G B . (DivX).
Cannot see the beginning of the title played.
¾(If connecting to a TV that supports VIERA Link with an HDMI
cable)
When [1] (PLAY) is pressed on this unit’s remote control, you
may not be able to see the beginning of the title played until the
picture is displayed on the TV. Using [:], return to the
beginning of the title.
The available recording time doesn’t increase
even after deleting titles on the disc.
¾Available space on DVD-R, DVD-R DL, +R, or +R DL does not
increase even after deleting previous titles.
¾Available space on DVD-RW (DVD-Video format) or +RW
increases when you delete the last title.
Cannot edit.
¾You may not be able to edit on the HDD if there is no available
space.
Delete any unwanted titles to create empty space. (>24)
Cannot format.
¾The disc is dirty. Wipe with a damp cloth and then wipe dry.
(>15)
¾Disc may be defective or of poor quality.
¾You tried formatting a disc that you may not be able to use in
this unit. (>10)
Cannot create chapters.
Cannot mark the start point or the end point
during “Partial Delete” operation.
¾The unit writes the chapter division information to the disc when
you turn it off or remove the disc.
¾These operations are not possible with still pictures.
¾You cannot set points if they are too close to each other. You
cannot set an end point before a start point.
Cannot delete chapters.
¾[HDD] [RAM] When the chapter is too short to delete, use
“Combine Chapters” to make the chapter longer. (>47)
Cannot create a playlist.
¾Creation or editing of playlists cannot be done on this unit.
Cannot display Picture View screen.
¾This screen cannot be displayed during recording or copy.
Cannot edit or format a card.
¾Release the card’s protection setting. (>11)
Edit
Still pictures
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