Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, refer to the “Customer Services Directory” on page 17. (Reference pages are shown in parentheses.)
Power
|
| |
No power. | • Insert the AC power supply cord securely into the household | |
| • | AC outlet. (7) |
The unit is | When “AUTO POWER OFF” is set to “ON”, the unit | |
automatically |
| automatically switches to standby after approximately 30 |
switched to the |
| minutes in the stop mode. (14) |
standby mode. |
|
|
No operation |
|
|
|
| |
No response | • This unit cannot play discs other than the ones listed in | |
when any buttons | • | these operating instructions. (5) |
pressed. | The unit may not be operating properly due to lightning, |
No subtitles.
The subtitles overlap closed captions recorded on discs.
In
Repeat play is automatically canceled.
•Display the subtitles. (12)
•Clear the subtitles. (12)
•The end of an item becomes point B when it is reached.
•
•Repeat play may be canceled when you press [CM SKIP].
|
| static electricity or some other external factor. Turn the |
|
| unit off and then back to ON. Alternatively, turn the unit off, |
|
| disconnect the AC power supply cord, and then reconnect it. |
| • Condensation has formed: Wait 1 to 2 hours for it to | |
| • | evaporate. |
No response when | Check that the batteries are installed correctly. (7) | |
remote control | • | The batteries are depleted: Replace them with new ones. (7) |
buttons pressed. | • | Point the remote control at the remote control sensor and |
|
| operate. (8) |
| • When using | |
No picture or sound. • | item, then press [E R] to make the settings. (12) | |
Check the video or audio connection. (6, 7) | ||
| • | Check the power or input setting of the connected equipment. |
You have forgotten | • | While stopped, remove the disc, and then press and hold |
your ratings |
| [Q] (PLAY) and [; OPEN/CLOSE] on the unit and then also |
password. |
| press and hold [8 POWER] on the unit until “INITIALIZED” |
Reset all the settings |
| disappears from the television. Turn the unit off and on |
to Factory Preset. |
| again. All settings will return to the default values. |
Specific operation impossible or incorrect
Picture incorrect
|
| |
Picture distorted. | • Ensure that the unit is not connected through a video | |
|
| cassette recorder. (6) |
| • Make sure that progressive output has not been selected | |
|
| when the connected television is not progressive |
|
| compatible. Press and hold [RETURN] until the picture |
| • | displays correctly. The settings will return to “INTERLACE”. |
Picture size doesn’t | Change “TV ASPECT” in “VIDEO” tab. (13) | |
fit the screen. | • | Use the television to change the aspect. If your television |
| • | does not have that function, change “TV ASPECT”. (13) |
| Change the zoom setting. (10) | |
The television may | • | PAL discs cannot be played. |
display incorrectly |
|
|
or colors appear |
|
|
faded. | • Restore the zoom ratio to “NORMAL”. (10) | |
Menu not displayed | ||
correctly. | • | Change “TV ASPECT” in “VIDEO” tab. (13) |
Progressive video |
|
|
|
|
|
| • |
|
Troubleshooting guide
It takes time before play starts.
The program functions do not work.
Menu doesn’t appear. VCD with
playback control
Play doesn’t start.
•Play may take time to begin when an MP3 track has still picture data. Even after the track starts, the correct play time will not be displayed, however this is normal.
•These functions do not work with some
•Press [G] twice and then press [Q] (PLAY).
•If a disc contains
There is ghosting |
| This problem is caused by the editing method or material |
when progressive |
| used on |
output is on. |
| interlace output. Change “VIDEO OUT (I/P)” in “VIDEO” tab |
| • | to “INTERLACE”. (13) |
Pictures not in | If the unit is connected to the television through VIDEO OUT | |
progressive output. |
| or S VIDEO OUT, output will be interlace. |
Closed captions not • | When progressive output is on, closed captions will not be | |
displayed. |
| displayed. |
RQTC0074
15