Useful Information

Troubleshooting

Problem

 

Cause & solution

The USB adaptor does not

LMake

sure the USB plug is connected properly to your

work.

 

computer.

(The USB Adaptor Utility

LTheUSB adaptor may not work properly depending on

icon (

) is indicated in

the power supply of your computer’s USB port. If this is

gray.)

 

the case and your computer has multiple USB ports, we

 

 

recommend that you try other USB ports.

 

 

LTheUSB adaptor is too far from the base unit. Move

 

 

closer to the base unit.

 

 

LSkype

software is not activated. Start the software.

 

 

LYourbase unit is turned off. Confirm the connection.

 

 

LTheregistration may be cancelled from the base unit.

 

 

Set up and register the USB adaptor to the base unit

 

 

again (“Confirming the USB adaptor works properly” on

 

 

page 9).

 

 

LIfyou are still having problems, deregister the USB

 

 

adaptor (page 10) and uninstall the USB Adaptor Utility

 

 

(page 10) then reinstall it (page 8).

 

 

If you cannot reinstall the USB Adaptor Utility because

 

 

of a registration error, perform the following operations:

 

 

1) Press and hold {INTERCOM} on the base unit until

 

 

the IN USE indicator flashes.

 

 

2) Press and hold {8} until a beep sounds.

 

 

3) Follow the on-screen instructions.

The USB Adaptor Utility

LStartthe Utility manually. Click [Start], then select

does not start when my

[All Programs] [Panasonic] [USB Adaptor Utility

computer is started up.

(KX-TGA595)] [USB Adaptor Utility].

(The USB Adaptor Utility

(For Windows 2000, click [Programs] instead of

icon (

) does not appear

[All Programs].)

in the system tray.)

LAfteryou have started the USB Adaptor Utility, you

 

 

can enable the Auto Startup feature to make sure the

 

 

USB Adaptor Utility starts each time your computer is

 

 

started up. To enable Auto Startup, right-click on the

 

 

USB Adaptor Utility icon in the system tray and insert a

 

 

check mark next to [Auto Startup].

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Panasonic KX-TGA595AL Troubleshooting, Problem Cause & solution, All Programs Panasonic USB Adaptor Utility

KX-TGA595AL specifications

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