Panasonic KX-TVM200, KX-TVM50 manual Standard Functions, Voice Mail VM Menu on the LCD

red to Your Needs

Voice Mail (VM) Menu on the LCD

For easier operation, Voice Mail menus and the number of new messages received can be displayed on the LCD screens of Proprietary Telephones. Users can retrieve messages or specify parameters.

Custom Service and

Custom Service Builder

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Using Custom Service, you can give callers 1-digit access to department extensions, special announcements, and other information. The caller listens to the first Custom Service Menu, then selects from the options available. You can create a variety of menus and make all necessary settings easily on a PC, with graphical icons to guide you.

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Standard Functions

Voice Mail Service

The KX-TVM50 provides 64 password-protected mailboxes and the KX-TVM200 provides 1,024. When callers reach your mailbox, they hear a personal greeting that you recorded (in any language you want) and then get a chance to leave you a message. You can also set the system to automatically forward messages to a back- up mailbox, if desired.

Automated Attendant Service

Answers incoming calls and routes the caller to the appropriate extension or department.

Interview Service

The KX-TVM50 and KX-TVM200 can provide a kind of "interview service." You can record up to 10 questions and set the system up so that when someone calls, he or she is sent to the question- and-answer mailbox. The system will ask the questions and then record the caller's answers. This is ideal for such uses as taking mail orders, screening job applicants, or conducting surveys.

Message Waiting Notification

This feature tells you when a caller has left a message in your mailbox. It can notify you in any of three ways: by lighting the "message waiting" lamp on your telephone; by sending a message to your beeper, either telling you to call your mailbox or actually providing the caller's number; or by calling you at a telephone number you specified in advance.

Multilingual Voice Prompts

You can program multilingual voice prompts. The opening greeting can be set to let the caller choose a language, and you can even program different incoming phone lines to be answered in different languages. It’s a great feature for global businesses.

Direct Mailbox Access

Mailbox owners can retrieve new messages simply by calling from their extension or pre-registered telephone number. No confusing log-in codes are required.

Automatic Message Forward / Copy Message

If messages have not been “picked up” after a specified period of time, the system can be programmed to automatically move or copy the message to another mailbox.

Holiday Service

The system can play special greetings for holidays and special service settings can be programmed.

Playback Volume / Speed Control

Subscribers can change playback volume or speed while listening to voice guidance or messages.

Fax Detection

When a port receives a fax call and CNG tones are detected, the system automatically transfers the call to the designated fax extension.