Checking the pre-assigned CAP module buttons

Customizing your CAP module

Monitoring telephones

Answering and transferring a call

Other Norstar documents

You can check what is programmed on any of your telephone or CAP module buttons.

1.

Press

.

2.

Press the buttons you want to check and read the display.

3.

Ensure that your buttons have the correct snap-on caps.

4.

Pressƒwhen you are finished.

Most of the telephoneº•‚calls which you deal with should involve the following procedures:

You can program any of the buttons on your CAP module that do not select lines. These buttons can be programmed to automatically dial internal or external numbers. You can also program features onto CAP module buttons. See your M7324 Telephone User Card for information on programming memory buttons.

The indicators

beside internal autodial buttons on your CAP module

show you the status of Norstar telephones.

 

 

 

 

 

The indicator is on

 

The indicator is off

 

 

 

 

when a telephone has an active call

when a telephone has no active call

 

 

 

 

when a telephone has Do Not Disturb

when a telephone has a call on hold

 

turned on

 

and no other active call

 

 

 

 

1. Answer a call made from outside the Norstar system.

2. Determine whom the call is for.

3. Check the status of the destination Norstar telephone.

4. If the indicator is off, transfer the call to that telephone.

If you answer a call for a co-worker who is busy on another call, Norstar offers you some useful features:

Camp-on lets you transfer the call to them.

• Ring Again lets you know when the telephone becomes free.

• Priority Call lets you interrupt their current call.

• Message lets you send them notification to call you.

If your telephone has been assigned as a central answering position, you can send up to 30 messages to co-workers.

See the M7324 Telephone User Card, the Modular ICS Telephone Feature Card and the Modular ICS Prime Telephone User Card (if applicable) for more information on using Norstar features.

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Panasonic M7324 manual Press ƒwhen you are finished