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For assistance, please call : 1-800-211-PANA(7262) or send e-mail to : consumerproducts@panasonic.com
Before Requesting Service

While head cleaning is normally not needed, playing old or

damaged tapes may clog the heads. When playback picture

resembles example at the left, head cleaning is required.

Ideally, head cleaning should be performed by a qualified

service technician. When this is not possible, purchase a

head cleaning cassette. Be sure to follow cleaning cassette

instructions exactly and only use when symptoms occur.

Clogged Video Head

If a problem arises, you may be able to correct it yourself.
See Symptom and Correction list below.

Video Head Cleaning

CorrectionSymptom

No picture in EVF or LCD monitor ...
Video cassette cannot be inserted ...
Video cassette cannot be removed ...
Operation buttons do not work ...
Recording cannot be done ...
Auto Focus does not operate ...
Sound from microphone can’t be monitored ...
Camera picture is too dark ...
No playback picture, or the playback picture
is noisy or contains streaks ...
“Panasonic ITS TAPES CAN PLAY IN YOUR
VCR ...” appears in EVF or LCD Monitor ...
Top of playback picture waves back and forth
excessively ...
• Connect Power Source. (pp. 9, 10)
• Set POWER to VCR or CAMERA. (pp. 17, 20)
• Check for Dew Indication. (p. 32)
• Use fully charged Battery. (p. 9)
• Firmly connect all needed cables. (p. 10)
• Connect Power Source. (pp. 9, 10)
• Insert cassette, window side facing out. (p. 11)
• Connect Power Source. (pp. 9, 10)
• Check for Dew Indication. (p. 32)
• Make sure record tab is intact. (p. 11)
• Check Battery Indicator. (p. 31)
• Check for Dew Indication. (p. 32)
• Set FOCUS to AUTO. (p. 24)
• Set POWER to CAMERA. (p. 17)
• Set unit to REC or Record/Pause mode.
• Set HIGH SPEED SHUTTER to AUTO. (p. 25)
• Press UP/DOWN button during playback
(Tracking Control). (p.20)
• Set POWER to CAMERA, then set SELF DEMO :
OFF in MENU screen to cancel Demo mode. (p. 7)
• A playback signal is not as stable as an off the air
TV signal, so the top of your TV screen may
appear bent or unstable during playback. This is
called, “Horizontal AFC time constant change.” To
correct, slowly turn the TV horizontal hold control.
If your TV does not have this control, or adjusting it
does not help, contact your TV service center.
(Some nominal service charges may be required.)
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