Troubleshooting

Before requesting service, make the below checks and refer to the online Help. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem,

Contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail consumerproducts@panasonic.com, or web site (http://www.panasonic.com/sd).

Installation and startup

Problems

Check points or causes

Cannot install · Insert the CD-ROM.

·Ensure you have specified the correct CD-ROM drive.

Cannot start. · Ensure the program is installed on the hard disc. The

program cannot be run from the CD-ROM.

·Ensure the computer has at least 64 MB of RAM.

I want to install

Install the driver from the included CD-ROM. In step

just the USB

of the installation procedure, remove the checks from

Reader/Writer

RealJukebox [with Panasonic plug-in].

driver.

Reference

25

RQT6118