Panasonic SA-XR10 specifications Warranty U.S.A, Customer Services Directory U.S.A

Warranty (U.S.A.)

Panasonic Consumer Electronics Company,	Panasonic Sales Company, Division of Matsushita Electric
Division of Matsushita Electric Corporation of America	of Puerto Rico, Inc.
One Panasonic Way Secaucus, New Jersey 07094	Ave. 65 de Infantería, Km. 9.5
	San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Panasonic/Technics Audio Products

Limited Warranty

Limited Warranty Coverage

If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.

Product or Part Name	Parts	Labor
Audio Products (except items listed below)	One (1) year	One (1) year
All Audio Racks (cabinets)	Thirty (30) days	Not Applicable
Technics Stand Alone Speakers, Subwoofer	Three (3) years	Three (3) years
Speakers
USB Reader-Writer, Personal Computer
Card Adapters	One (1) year	Not Applicable
(in exchange for defective item)
Accessories: Headphones, Cartridges,	Ninety (90) days	Ninety (90) days
Microphones, Adapters
Rechargeable Batteries (in exchange for	Ten (10) days	Not Applicable
defective item)
SD Memory Cards, Rechargeable Battery	Ninety (90) days	Not Applicable
Packs (in exchange for defective item)

During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. You must carry-in or mail-in your prod- uct during the warranty period. If non-rechargeable batteries are included, they are not warranted. This warranty only applies to products purchased and serviced in the United States or Puerto Rico. This warranty is extended only to the original purchaser of a new product which was not sold “as is”. A purchase receipt or other proof of the original pur- chase date is required for warranty service.

Carry-In or Mail-In Service

For Carry-In or Mail-In Service in the United States call 1-800-211-PANA (1-800-211- 7262) or visit Panasonic web site: http://www.panasonic.com

For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910.

Limited Warranty Limits And Exclusions

This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjust- ments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, or commercial use (such as in a hotel, office, restaurant, or other business), rental use of the product, service by anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “ LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, travel to and from the servicer, loss of media or images, data or other memory content. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING

THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.

This warranty gives you specific legal rights and you may also have others rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.

PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.

Customer Services Directory (U.S.A.)

For Product Information, Operating Assistance, Literature Request, Dealer Locations, and all Customer Service inquiries please contact:

1-800-211-PANA (7262), Monday–Friday 9 am–9 pm; Saturday–Sunday 9 am–7 pm, EST.

Web Site: http://www.panasonic.com You can purchase parts, accessories or locate your nearest servicenter by visiting our Web Site.

Accessory Purchases:

1-800-332-5368 (Customer Orders Only)

Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032 (6 am to 5 pm Monday–Friday; 6 am to 10:30 am Saturday; PST)

(Visa, MasterCard, Discover Card, American Express, Check)

Reference

RQT6501

24

Service in Puerto Rico

Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/Factory Servicenter: Ave. 65 de Infanteria, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 Phone (787) 750-4300 Fax (787) 768-2910

Panasonic Consumer Electronics	Panasonic Sales Company,	Panasonic Canada Inc.
Company, Division of Matsushita	Division of Matsushita Electric of	5770 Ambler Drive
Electric Corporation of America	Puerto Rico, Inc. (“PSC”)	Mississauga, Ontario
One Panasonic Way Secaucus,	Ave. 65 de Infantería, Km. 9.5	L4W 2T3
New Jersey 07094	San Gabriel Industrial Park, Carolina,	www.panasonic.ca
http://www.panasonic.com	Puerto Rico 00985

2002 Matsushita Electric Industrial Co., Ltd. Printed in Japan